• Most Topular Stories

  • Media is Messy

    Berkeley Blog
    Berkeley Blog
    12 Oct 2014 | 8:51 pm
    Just back from the Berkeley Cybersalon on the Media Makeover, which I moderated with a panel of five seasoned journalists exploring new territory on the Internet. Dan Gillmor, who first envisaged citizen journalism before the advent of smartphones and tweets, said media is in a messy period. His main worry is that the monopoly carriers, like Comcast, will determine who gets quick access or not, and as for the ability to find interesting stuff that's not driven by advertising, "We've already given it all away to Google." More upbeat were the younger journos:  Jennifer 8…
  • Good UX

    Andrew Grumet's Weblog
    15 Oct 2014 | 10:08 pm
    Here are two recent experiences I had with software, that represent a great experience I’d like to see more of: Uber mobile app: When entering your credit card information, instead of manually typing in the number, you take a picture of your credit card, and the app OCRs it from the image. Fitbit Aria: When setting up the scale, software running your computer locates the scale’s wi-fi server, connects to it and automatically syncs your settings, including your home wi-fi login.  No fiddling around tapping things into a keypad on the scale. Bravo, and encore!  
  • What do you see
    Gerard McLean
    6 Oct 2014 | 7:04 am
    What do you see in the photo above? Look very closely before you answer. Really, really closely. Before I tell you what I see, I need to share a short story with you. When my son was young, Saturday was grocery-shopping day. My job was to occupy him for the hour or so it took […]
  • How to change or build your career

    Derek Sivers
    Derek Sivers
    5 Oct 2014 | 5:00 pm
    I get emails from many people wanting to change or build their career. I always recommend the best book on the subject: “So Good They Can’t Ignore You” by Cal Newport. Here are a few of its best points: Forget passion and purpose Forget “follow your passion” or “find your true calling”. Stop thinking like that. Here’s why: Words like “passion” and “purpose” are dangerous because they sound huge and romantic. If you think you haven’t found your passion yet, you’re probably expecting it to be overwhelming — to hit you like lightning. Looking for your passion,…
  • Look Back in Angora

    Jeffrey Zeldman Presents The Daily Report: Web Design News & Insights Since 1995
    Jeffrey Zeldman
    14 Oct 2014 | 10:53 am
    SATURDAY October 25 will be the 14th anniversary of my mother’s passing. Let’s honor it with this 2006 entry from the vaults of My Glamorous Life. Read: Hi, Mom!
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    Scripting News

  • 20 Oct 2014 | 5:13 pm

    20 Oct 2014 | 5:13 pm
    Short podcast about re-connecting with Twitter as a developer. I have to do it, no choice, Also conecting with Facebook, RSS, the web.
  • 20 Oct 2014 | 12:30 pm

    20 Oct 2014 | 12:30 pm
    Little Card: Windows is going as Linux for Halloween.
  • 20 Oct 2014 | 10:33 am

    20 Oct 2014 | 10:33 am
    Today's background image is Sheep Meadow in Central Park.
  • 20 Oct 2014 | 10:27 am

    20 Oct 2014 | 10:27 am
    20 years ago: It's a Great Computer, Steve.
  • New Scripting News home page coming

    20 Oct 2014 | 10:10 am
    The reason things are so sparse here the last week or so is that there's a new version of Scripting News coming, and all my energies are focused there. It'll have the linkblog and the river on the same page with the blog posts in a tabbed interface. It'll be using all the latest JavaScript technology. "Radio3", "River4", "Fargo", "Little Card Editor" etc. It's time that things start rolling up. ;-) Still diggin as someone said once a long time ago. "cheesecake"
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    Seth Godin's Blog on marketing, tribes and respect

  • "Desire is full of endless distances"

    Seth Godin
    20 Oct 2014 | 1:45 am
    Just one more level on this game, she says. Once I get to level 68, I'll be done. Just one more tweak to the car, they beg. Once we bump up the mileage, we'll be done. Just one more lotion, she asks. Once I put that on, my skin will be perfect and I'll be done. Of course, the result isn't the point. The mileage or the ranking or slightly more alabaster or ebony isn't the point. The point is the longing. Desire can't be sated, because if it is, the longing disappears and then we've failed, because desire is the state we seek. We've expanded our desire for ever more human connection into a…
  • "Google it!"

    Seth Godin
    19 Oct 2014 | 2:56 am
    The job is no longer to recite facts, to read the bio out loud, to explain something better found or watched online. No, the job is to personally and passionately make us care enough to look up the facts for ourselves.  When you introduce a concept, or a speaker, or an opportunity, skip the reading of facts. Instead, make a passionate pitch that drives inquiry. In the audience, in your employees, in your customers... The only reason people don't look it up is that they don't care, not that they're unable. So, your job is to get them to care enough. [You can even send them…
  • Famous to the family

    Seth Godin
    18 Oct 2014 | 2:49 am
    There is famous and there is famous to the family. Cousin Aaron is famous to my family. Or, to be less literal, the family of people like us might understand that Satya the milliner or perhaps Sarma Melngailis or Peter Olotka are famous. And famous to the family is precisely the goal of just about all marketing now. You don't need to be Nike or Apple or GE. You need to be famous to the small circle of people you are hoping will admire and trust you. Your shoe store needs to be famous to the 300 shoe shoppers in your town. Your retail consulting practice needs to be famous to 100 people at ten…
  • "Let's go around the room"

    Seth Godin
    17 Oct 2014 | 2:28 am
    If you say that in a meeting, you've failed. You've abdicated responsibility and just multiplied the time wasted by the number of people in the room. When we go around the room, everyone in the room spends the entire time before their turn thinking about what to say, and working to say something fairly unmemorable. And of course, this endless litany of 'saying' leads to little in the way of listening or response or interaction or action of any kind. The worst example I ever saw of this was when Barry Diller did it in a meeting with 220 attendees. More than two hours later, everyone in the…
  • No one to say no

    Seth Godin
    16 Oct 2014 | 2:56 am
    In a world that lacks so many traditional gatekeepers, there are fewer people than ever to say no to your project, your idea, your song. If you want to put it out there, go ahead. On the other hand, that also means that there are fewer people who can say yes. That's now your job too. If you work in an organization, the underlying rule is simple: People are not afraid of failure, they’re afraid of blame. Avoid looking in the mirror and saying no. More challenging: practice looking in the mirror and saying yes.        
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  • Google's open-sourced icons

    Jason Kottke
    20 Oct 2014 | 2:32 pm
    As part of their Material Design visual language, Google has open-sourced a package of 750 icons. More info here. Tags: design   Google
  • Simple CPU

    Jason Kottke
    20 Oct 2014 | 1:27 pm
    Very quickly, here's how a computer works at the simplest level. Want to see how computers store data? This next device is called a 'D-Latch'. It holds a binary bit. The top switch is the value to be stored, the bottom switch enables storage. Eight of these devices can be used to store a byte in memory. Tags: computing
  • Gone but not forgotten

    Jason Kottke
    20 Oct 2014 | 12:13 pm
    From A Continuous Lean, a review of some of NYC's most beloved bygone music venues, including The Cotton Club (closed 1940), The Gaslight Cafe (closed 1971), and CBGB (closed 2006). Despite being located in Harlem, and showcasing many black performers, The Cotton Club actually had a strict "whites only" policy. Tags: music   NYC
  • Computer generated running

    Jason Kottke
    20 Oct 2014 | 10:41 am
    If you want to watch a bunch of realistic looking fake people run into a slowly spinning metal bar (and you really should want to watch it), this is the video for you: It's better bigger or with sound. (via waxy) Tags: video
  • [Sponsor] Uuni Stack, a stylish set of stacking bowls for dough proofing, prep, and storage sponsorships
    20 Oct 2014 | 8:29 am
    Kristian Tapaninaho is passionate about pizza. His first Kickstarter project was a small wood-fired pizza oven which was described by one reviewer as "the Macbook Air of pizza ovens". For his second project, Tapaninaho is keeping on the pizza theme with a set of three stacking bowls for proofing dough: the elegant & thoughtfully designed Uuni Stack. Proofing (or proving) dough is the process of letting the dough rise before baking it, which adds flavor and gives your pizza crust a more airy texture. Uuni Stack makes proofing super easy and no-fuss; you don't have to bother with plastic…
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    Charlene Li

  • Fun Foray: Electric Vehicle Test Drive

    Charlene Li
    16 Oct 2014 | 11:03 am
    Occasionally, I’ll depart from my usual writing about business and technology and post about something more personal, which I call a Fun Foray.  I recently had the opportunity to test drive an electric vehicle (EV) over the weekend — a Chevy Spark — thanks to the Experience Electric #TheBetterRide program. Background: I’m an ardent hybrid owner […] The post Fun Foray: Electric Vehicle Test Drive appeared first on Charlene Li.
  • My TED Talk: Leading in the Digital Era

    Charlene Li
    13 Oct 2014 | 10:59 am
    I crossed an item off my bucket list when I gave a TED Talk at TED@IBM on Sept. 23rd. The event was part of the new TED Institute, which partners with companies to create TED-curated events. The title of my talk was “Giving Up Control: Leading in the Digital Era”. One key data point from Gallup […] The post My TED Talk: Leading in the Digital Era appeared first on Charlene Li.
  • Blogging as a State of Mind: Reflections on 10 Years of Blogging

    Charlene Li
    24 Sep 2014 | 11:01 pm
    Ten years ago today, I wrote my first blog post, entitled “Blogging as a State of Mind”. I still vividly remember the moment — my palms were sweating as I pressed the “Publish” button on my Typepad blog for the first time. I was excited, but nervous about what was going to happen. What would […] The post Blogging as a State of Mind: Reflections on 10 Years of Blogging appeared first on Charlene Li.
  • Apple Watch: Transforming Apple into a Luxury Fashion Retailer

    Charlene Li
    9 Sep 2014 | 9:49 pm
    While most of the tech and business press focused on the functionality of the Apple Watch (digital crown, battery life, taptic engine, yadda yadda…) discreetly milling around the event were the fashion press, invited by Apple’s new fashion and design team. The fact that Apple Watch comes in three distinct collections — Apple Watch, Sport, and Apple Watch Edition […] The post Apple Watch: Transforming Apple into a Luxury Fashion Retailer appeared first on Charlene Li.
  • Content Marketing Software: How to Make Smart Choices

    Charlene Li
    6 Aug 2014 | 9:57 am
    If you are involved in any shape or form with content marketing, you know what a big headache it can be for your organization. It extends beyond the Marketing department — Sales can’t get detailed, localized information to salespeople in the field. The social team needs more granular, atomized content produced multiple times a day. […] The post Content Marketing Software: How to Make Smart Choices appeared first on Charlene Li.
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    Daring Fireball

  • Yosemite, Spotlight, and Privacy

    John Gruber
    20 Oct 2014 | 8:22 pm
    Russell Brandom, writing for The Verge, responding to a mostly-wrong piece in The Washington Post on Yosemite Spotlight and privacy: But on closer inspection, many of the claims are less damning than they seem. There’s already a public privacy policy for the new feature, as well as a more technical look at the protections in the most recent iOS security report. That document breaks down five different kinds of information transmitted in a search: the approximate location, the device type, the client app (either Spotlight or Safari), the device’s language settings and the previous…
  • This Is Tim: Apple’s CEO Answers the Analysts

    John Gruber
    20 Oct 2014 | 7:21 pm
    Jason Snell, now at Six Colors: Then comes the question-and-answer session, which while hardly extemporaneous — you get the sense that most of the questions have been anticipated and talking points formulated — lets Apple CEO Tim Cook provide a level of detail into how Apple’s business is shaping up that can be illuminating. And so, presented with minimal editing, here’s a transcript of how Cook answered the analysts on Monday.  ★ 
  • ‘The Story Line’

    John Gruber
    20 Oct 2014 | 7:15 pm
    Daisuke Wakabayashi, writing for The Wall Street Journal: A year ago, the story line around Apple Inc. was that its formidable growth had petered out and Samsung Electronics Co. was eating its lunch. What a difference a year makes. Driven by booming sales of its new bigger-screen iPhones, Apple on Monday said its quarterly profit rose 13%, and it predicted record holiday sales in the current three-month period. Meanwhile, Samsung’s approach of offering smartphones at all sizes and prices in every market is struggling amid a wave of Chinese manufacturers with low-cost offerings. I like the…
  • Apple to Require 64-Bit Support and iOS 8 SDK for iOS Apps Starting in February

    John Gruber
    20 Oct 2014 | 7:10 pm
    Apple Developer news: Starting February 1, 2015, new iOS apps uploaded to the App Store must include 64-bit support and be built with the iOS 8 SDK, included in Xcode 6 or later. Keep up, or get out.  ★ 
  • Tim Cook, in His Own Words, on the iPad’s Future

    John Gruber
    20 Oct 2014 | 6:51 pm
    Dan Frommer: Apple’s iPad business was the lone drag in its otherwise strong earnings report today. iPad sales last quarter dropped 13% from the previous year, to 12.3 million, their third straight quarter of decline. The iPad, which once looked like it could become an iPhone-sized pillar for Apple, represented just 13% of the company’s sales last quarter. It would be better for Apple if the iPad were more like the iPhone, with continuing year-after-year sales growth. Only a fool would argue otherwise. And until about two years ago, it seemed like that might be the case. Ends up, no, the…
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  • Brandshare: Is The Value Exchange Between Brands and Consumers a Myth?

    David Armano
    19 Oct 2014 | 5:47 pm
    Imagine taking a trip to New York city. As always, it's crowded and bustling but it's also a nice day. You want to get around and see the sights but the idea of waiting on a corner to land a taxi or spending a portion of your day underground don't appeal to you. You're active and enjoy finding ways to incorporate e exercise in your day. You come across a bike sharing station with blue bikes and an interactive kiosk that helps you decide where you should go next. You use your credit card to obtain a bike and you're off and running, feeling a sense of empowerment that you've taken matters…

    David Armano
    26 Sep 2014 | 10:31 am
    I could be wrong. In the early days of social media, when Facebook was still for college kids—Twitter seemed like an utterly useless fad to most people. But I was really intrigued by it and stuck with it and connected with others, ultimately building an audience and a real time stream I could dip in and out of whenever I wanted to. That was 2007. Fast forward to 2014 and it's not Twitter my network is talking about—it's "Ello", a social network built on the promise that it won't touch your data nor will it ever give in to advertising. Its manifesto is posted in plain sight on the…
  • 5 Ice Bucket Envy Filled People To Avoid

    David Armano
    18 Aug 2014 | 9:20 am
    Like millions of others, I recently filled a bucket full of ice and water, shot a video and called on a few friends to do the same. While not required to, I also donated to the ALS association because it seemed like the right thing to do.  Is the infamous "Ice Bucket Challenge" working? According to the New York Times, the campaign has raised over 13 million dollars compared to the 1.7 million raised last year at this time. So is there a down side? According to my social feeds—kind of. While I don't agree with them, here's a snapshot of some of the feedback I've seen in addition to the…
  • Should You Help Someone You Don't Know? Yes.

    David Armano
    14 Aug 2014 | 1:41 pm
    Meet Justin Levy.I know Justin, but in a world of having many connections, "knowing" someone doesn't mean much, and Justin and I don't talk every day—in fact we've have had only a handful of interactions. But a status update on social media caught my attention and hasn't lost it since. Recently, Justin posted the following: And since then, he's undergone one of several surgeries for his shoulders which were both badly injured due to the violent nature of the seizure. To make matters even more unnerving, a brain tumor has been found and he's scheduled to have the majority of it…
  • Responsive Marketing in a Real Time World

    David Armano
    16 Jul 2014 | 7:59 pm
    We needn't look much further than our everyday lives to realize that the way we consume, share and produce our own media has changed drastically. The major forces in this evolution are largely a combination of hardware and software (mobile) combined with connectivity (social) all accelerated in the context of time which gives the impression of immediacy (real-time). When it comes to marketing and communications in this real time business environment it is forcing us to re-think the notion of both content and distribution. It was these thoughts that have been driving much of my own thinking…
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    Web Strategy by Jeremiah Owyang | Digital Business

  • Timeline: Corporations in the Collaborative Economy (Ver 2, Oct 2014)

    16 Oct 2014 | 5:28 am
    The longest graphic in the history of my career is embedded below, some mobile devices may not properly render. As the Crowd Economy Rises, Brands Seek to Collaborate We’ve been tracking corporations in the Collaborative Economy, and released version 1.0 in April, 2014. Now, as we approach the Crowd Companies members-summit in NY next week, we’ll be dissecting and analyzing the different deployments large companies are rolling out to participate in sharing, marketplaces, as well as co-innovation with makers. The scope? This collaborative or crowd based economy continues to rise…
  • What It Means to Business When the Crowd Becomes a Company

    6 Oct 2014 | 6:13 am
    The crowd is bypassing traditional companies by sharing goods, services, space, and money with each other in the Sharing Economy.  People are being empowered to build their own goods in the Maker Movement by crowd funding, tapping global marketplaces, and preparing to accelerate this with 3D printing.  You see, the crowd, is starting to perform like a company:  self-financing, self-designing products, self-manufacturing, and self-selling to each other. So, what does this growing trend mean for traditional businesses? In my closing slides to corporate audiences about the Collaborative…
  • Firechat Enables the Crowd to Become the Internet –Bypassing Central Powers

    2 Oct 2014 | 11:57 am
    (Above pic: Thousands of HK protesters link their phones together using Bluetooth to become their own internet –overcoming the government ban on social media sites. Photo credit: Alex Hofford) If you thought peer-to-peer-based Uber, Airbnb, Lyft and Lending Club were disruptive, you haven’t seen anything yet. People are empowered –through commonly used technologies Previous revolutionaries have used pitchforks, wagon barricades, pamphlets, signs and drums. Today’s revolutionaries are using Firechat. It’s not just for revolutionaries, as I just downloaded Firechat. If you want…
  • Infographic: A Day in the Life of the Collaborative Economy

    29 Sep 2014 | 6:17 am
    See the original Honeycomb graphic, which spurred this “Day in the life” graphic. Data shows collaboration in the new economy is accelerating.  People are crowdfunding, making, sharing, collaborating, all kinds of their things in life. Some are getting food on-demand, rather than going to traditional grocery stores or restaurants. The world is speeding up, and people are transacting between each other, or rapid-delivery services. We expect this to continue to accelerate as the funding from VCs dwarfs many markets, adoption rates are doubling, and the media has endless coverage…
  • Disruption from the Collaborative Economy

    24 Sep 2014 | 10:25 am
    (Above: Read thefull article in the SF Chronicle, and, please, read the comments. There’s no mercy for the taxi industry from former customers. Here aremy recommendations to the taxi industryto lead this movement –not fight it)  The Collaborative Economy is a crowd commerce revolution. People are empowered to get what they need from each other, using now common, mobile technologies in their pockets. Several quarters ago, people told me it was a fad; it wouldn’t last; peer-to-peer commerce can’t happen at scale. Like social media was disbelieved in 2005 (I vividly remember the…
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  • Call for Content

    19 Oct 2014 | 11:00 pm
    The new site design is nearly ready for beta testing and I am doing an open call for aspiring creators who would like to join the new site on a shared ad revenue basis. You don't need to be a cartoonist. Any content that a typical Dilbert reader might enjoy would work.Perhaps you write funny articles, or you create your own unpublished comics, or you write movie reviews for nerds, or you collect links to funny animal pictures or offbeat stories. Maybe you review electronic gadgets or talk about world events in ways others do not. Maybe you think you can write Robots Read News…
  • ISIS Puzzle

    15 Oct 2014 | 11:00 pm
    Warning: This blog is written for a rational audience that likes to have fun wrestling with unique or controversial points of view. It is written in a style that can easily be confused as advocacy for one sort of unpleasantness or another. It is not intended to change anyone's beliefs or actions. If you quote from this post or link to it, which you are welcome to do, please take responsibility for whatever happens if you mismatch the audience and the content. --------------------------------- Do you find yourself wondering how ISIS suddenly emerged as a military powerhouse in Iraq and…
  • Adding Context to the News

    12 Oct 2014 | 11:00 pm
    Warning: This blog is written for a rational audience that likes to have fun wrestling with unique or controversial points of view. It is written in a style that can easily be confused as advocacy for one sort of unpleasantness or another. It is not intended to change anyone's beliefs or actions. If you quote from this post or link to it, which you are welcome to do, please take responsibility for whatever happens if you mismatch the audience and the content.-----------------A recent study that got picked up by the media says that 90% of women in restaurant jobs that depend on tipping…
  • Dilbert Movie Update 3

    9 Oct 2014 | 11:00 pm
    The Dilbert movie script is coming along nicely. You can see in this picture that I am putting notes on the timeline as I think of scene ideas.One of the themes throughout the movie will be that simple things are hard to accomplish in our dysfunctional world. One of those simple things will involve Dilbert trying to get a much-needed meeting with the CEO. As a lowly engineer Dilbert won't be able to schedule time directly, so he will have to go at it indirectly. Expect Dilbert to join the CEO's church, join the CEO's golf foursome, and even get a job on the CEO's yacht. The…
  • Book Cover Contest Results!

    7 Oct 2014 | 11:00 pm
    A few weeks ago I challenged readers to design a better book cover for How to Fail at Almost Everything and Still Win Big. I promised that if one of the new designs tested better than my original art I would use the new design for the upcoming softcover book release. I embarked on this path because a lot of people told me the cover I designed for the book was hurting sales. I decided to test that hypothesis and perhaps improve things for the softcover release.For a refresher, here are the rules and here are the top entries.I predicted that a new cover design would not outperform the original.
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    Doc Searls WeblogDoc Searls Weblog »

  • Closed Tab Clearance Sale

    Doc Searls
    11 Oct 2014 | 7:37 am
    Music & broadcasting Copyright land grab by The Turtles threatens digital music, will not help young musicians — Tech News and Analysis What to Do About Pre-’72s? | Future of Music Coalition A Seismic Ruling On Pre-1972 Sound Recordings and State Copyright Law–Flo & Eddie v. Sirius XM Radio (Guest Blog Post) Viacom threatens to pull channels from Canadian TV over pick-and-pay – The Globe and Mail BRS Media petitions for review of dot-RADIO decision – RAIN News SoundExchange | SoundExchange Argues for Fair Market Rates In “Webcasting IV” Filing Hiking the Uncanny…
  • How Radio Can Defend the Dashboard

    Doc Searls
    7 Oct 2014 | 1:50 pm
    Dash — “the connected car audiotainment™ conference” — is happening next week in Detroit. It’s a big deal, because cars are morphing into digital things as well as automotive ones. This means lots of new stuff is crowding onto dashboard spaces where radios alone used to live. This is a big deal for radio, since most listening happens in cars. In The Battle of My Life, Eric Rhoads challenges attendees to join him in a cause: keeping radio in cars. It’s an uphill battle. Radio is already gone from this BMW, and it’s looking woefully retro against an…
  • No Tony Bennett :-(

    Doc Searls
    3 Oct 2014 | 4:35 pm
    So last night we went to see Tony Bennett in a sold-out show at the Granada Theater in downtown Santa Barbara. Right in the middle of dinner beforehand at Jane, a nice restaurant in the next block up State Street, electric power went out. (Substation failure, it says here.) Later, over at the theater, we stood in a long line outside waiting for the power to come on again. It did for a few seconds, and people cheered. Then it went off again. At 7:40 or so, ten minutes after the show was due to start, they cancelled it. I’m looking to see if it’s being re-scheduled. But I see…
  • Want influence? Make yourself useful.

    Doc Searls
    1 Oct 2014 | 2:49 pm
    “Influence” is hot shit these days. Linkedin has been making a big deal about it; and it seems to be working, according to Dharmesh Shaw, a Linkedin Influencer: First of all, there’s the sheer power and reach of the platform. When I write on my personal blog (which is reasonably popular) an article will get roughly 5,000-10,000 views. If it turns out to be popular and is widely shared on social media, that number can spike to 50,000+ views. That’s pretty good. It makes my day when it happens. But let’s compare that to how my content performs on the LinkedIn platform. I’ve…
  • Linklings

    Doc Searls
    1 Oct 2014 | 12:29 pm
    Old radio towers toppled as American Dream site preparations continue – News – Misses the real story. These were the towers that radiated 50,000 watts of WHN, WMGM, WFAN, WEVD and WEPN, all on 1050am, until several years ago, when an identical set of three towers were built a couple miles east of these. But WMGM was the best of them — a landmark rock & roll station in the genre’s early Golden Age. Disk jockey Peter Tripp (“the curly headed kid in the third row”) was one of Don McLean’s “three men I admire most,” set the…
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  • The Personal Cloud

    Fred Wilson
    20 Oct 2014 | 3:42 am
    Benedict Evans coined the term “personal cloud” in his writeup of WWDC in June. He said: what you might call the personal cloud – the Bluetooth LE/Wifi mesh around you (such as HealthKit or HomeKit) I like to think about what’s next. Paul Graham said, “If you think of technology as something that’s spreading like a sort of fractal stain, almost every point on the edge represents an interesting problem.” And in that context, the personal cloud is a particularly interesting “point on the edge” to me. It includes the following things: 1) NFC…
  • The Robotic Taxi Driver

    Fred Wilson
    19 Oct 2014 | 3:48 am
    Yesterday morning I made the mistake of leaving my apartment without my Citibike key. When I got to the Citibike station, I realized it and hailed a taxi instead. I got in the taxi and told the driver where I was going which was 6th Avenue and 13th Street. He started to enter the destination into the GPS on his phone which was mounted above the dash to the left of the steering wheel. I told him that wasn’t necessary as all he had to do was go a few blocks down Washington to 10th, make a left on 10th, then across 10th to 6th, then a left on 6th. So he took off down Washington and the…
  • Video Of The Week: How We Got To Now Talk

    Fred Wilson
    18 Oct 2014 | 6:15 am
    I had the opportunity to do an appearance with Steven Johnson on the day his new book, How We Got To Now, hit the market. It was moderated by Manoush Zomorodiof WNYC. Here’s a video of the talk. It was a lot of fun.
  • Feature Friday: SoundCloud Cards On Twitter Mobile

    Fred Wilson
    17 Oct 2014 | 4:11 am
    Yesterday afternoon I was in a meeting at our portfolio company SoundCloud and I got a Kik from Kirk who said “did you see the new SoundCloud cards running inside Twitter?” When we had a break in our meeting, I replied and said “No, but I saw the buzz on the feature on Twitter” and then asked him to Kik me a Tweet I could look at on my phone. He kik’d me this one and I played it on my phone from inside Twitter (open that link on your phone in Twitter if you want to see it in action). The really cool thing about this new card is you can minimize the SoundCloud…
  • Good Things Come To Those Who Wait

    Fred Wilson
    16 Oct 2014 | 3:49 am
    I saw on The Verge that HBO is finally going to make its excellent HBO Go service available “over the top” (sometime in 2015) This is something I’ve wanted for a long time and have written about a bunch here. It isn’t that I don’t have a cable subscription. I have many. It is that I want a direct subscription relationship with HBO Go. I don’t want one subscription to be dependent on another. That is also why I don’t like subscribing to services on my phone via carrier billing. When its time to end a relationship with a carrier or a cable company, I…
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    John Battelle's Search Blog

  • Else 10.13.14: Smiling Happy Facebook People (Not Teens, Though)

    12 Oct 2014 | 5:00 pm
    The post Else 10.13.14: Smiling Happy Facebook People (Not Teens, Though) appeared first on John Battelle's Search Blog. Now you can buy real, smiling, happy shiny people all over the web, courtesy Facebook. Today’s summary covers the past two weeks of worthy reads, with a strong dose of the Internet’s twin titans Facebook and Google. I’ve also been busy writing on Searchblog, so you’ll find three of my own pieces highlighted below. Facebook’s new Atlas is a real threat to Google display dominance — Gigaom The first such challenge in … forever.
  • Living Systems and The Information First Company

    11 Oct 2014 | 5:32 pm
    The post Living Systems and The Information First Company appeared first on John Battelle's Search Blog. A map tracing the information flows within Uber’s San Francisco market. One of the great joys of my career is the chance to speak at gatherings of interesting people. Sometimes it’s an unscripted, wide ranging conversation (like during Advertising Week, for example), but other times it’s a formal presentation, which means many hours of preparation and reportage. These more formal presentations are opportunities to consolidate new thinking and try it out in front of…
  • My Picks for NewCo Silicon Valley

    9 Oct 2014 | 9:18 am
    The post My Picks for NewCo Silicon Valley appeared first on John Battelle's Search Blog. We’re more than halfway through the NewCo festival season, with Amsterdam, San Francisco, Detroit, New York, and London/UK behind us, and Silicon Valley, Boulder, and Los Angeles coming up. Next up is Silicon Valley, which goes off Oct. 21 – 23, centered on the axis of Palo Alto. This year’s Silicon Valley festival is a pilot – Silicon Valley is more of an idea than an actual *place* per se – and NewCo tends to thrive in city centers. But we’ve found a great…
  • The Next Stage of Mobile Quickening: Links Get Intelligent

    5 Oct 2014 | 4:17 pm
    The post The Next Stage of Mobile Quickening: Links Get Intelligent appeared first on John Battelle's Search Blog. How Branch Metrics works…click to enlarge. Early in a conversation with Alex Austin, CEO of mobile startup Branch Metrics, I had to interrupt and ask what seemed like a really dumb question. “So, wait, Alex, you’re telling me that the essence of your company’s solution is that it….makes sure a link works?” Alex had heard the question before. But yes, in truth, what his company specializes in is making sure that a link works in a very…
  • Else 9.29.14: Google snorts milk through its nose; Food, Things, and Marketing

    28 Sep 2014 | 8:14 pm
    The post Else 9.29.14: Google snorts milk through its nose; Food, Things, and Marketing appeared first on John Battelle's Search Blog. (image) This past week’s links are rife with people asking hard questions of Google and Facebook, and so much the better, I’d warrant. You don’t get to the lead position without raising questions. In fact, that seems to be the theme of the week – asking interesting questions – of our online services, our marketing, and our food (yes, our food). To the links: How Facebook and Google are taking over your online identity –…
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    Signal vs. Noise

  • iPad Spinners

    15 Oct 2014 | 9:35 am
    Last March the iPad team asked me to design some custom loading screen spinners for the Basecamp app. None of these have made it into the app yet, but I thought it would be fun to share some of the tests.
  • Admire someone? Write them an email, you might be surprised.

    Dan Kim
    15 Oct 2014 | 6:18 am
    Last week I attended the Digital PM Summit in Austin (Basecamp was a proud sponsor of the event!). There were a lot of great speakers, but the one I really wanted to see was Mike Monteiro. I’ve admired Mike’s work from afar for many years because it’s so honest and direct. I watched Mike’s entire talk – What Clients Don’t Know (and Why It’s Your Fault) – and enjoyed it thoroughly. It was so great, I wanted to say thanks—it’s the least I could do for something I liked so much. I looked through the crowd for a while, but was never able…
  • How Basecamp helped the Golddiggers get our act together

    Emily Wilder
    14 Oct 2014 | 7:34 am
    My relay team goes by the name “Alaska Golddiggers,” because race officials frown on us calling ourselves the more accurate “Team Shitshow.” For a group of otherwise competent women, we’ve managed to screw up a lot during our annual participation in the Klondike Trail of ’98 International Road Relay, a 10-leg, 175-kilometer race that follows the trail of the gold rush stampeders from Skagway, Alaska to Whitehorse, Yukon. Past oopsies include failing to renew passports on time, forgetting our running shoes, traveling with 11 people on an RV that sleeps 8, misestimating the correct…
  • Finding Apps: a Personal Experience

    13 Oct 2014 | 12:35 pm
    This morning I needed an app, but I had no idea where to start. I knew what the app should do, but did it exist? Here’s my story. The Problem We received this in the mail this morning. It’s a ticket warning issued by the City of Chicago. I know what you’re gonna say. See, we do follow the speed limit. The thing is—this was issued to my better half. And she is way more cognizant of the speed limits around the city. What probably happened was the speed limit was 35 mph then in the speed camera zone it dropped to 30 mph. The City of Chicago issues you a ticket when…
  • Extra Drawings

    Nate Otto
    10 Oct 2014 | 6:23 am
    For the last ten months at Basecamp I have been the guy that draws stuff. After making occasional contributions at 37signals over the years, they tapped me to make hand drawn images for the Basecamp marketing site that first appeared in February. Since then my drawings have crept into the app itself, into email blasts, onto banners at Pitchfork, all up in The Distance, plastered on the walls of the office, and into several employee’s avatars. We came up with a creative contract that allows me time to work on my other career as an artist while still providing substantial input at Basecamp.
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  • Bravery is Contagious

    Chris Brogan
    9 Oct 2014 | 7:04 am
    I recently watched my friend, Matt Ridings give a very personal speech, wherein which he talked about culture and how culture is living content. It was mind-blowing especially insofar as how Matt told a very personal story and then a story everyone over twelve years old knows. In the process, though the speech itself was magical, I just kept thinking about the bravery Matt demonstrated in telling the tale the way he wanted to tell it. Bravery is Contagious Yesterday, I gave a speech at PubCon wherein which I decided to tell an audience of hardcore Internet marketers about the vital importance…
  • Building a Culture of High Performance Training

    Chris Brogan
    6 Oct 2014 | 9:47 am
    In working through my new course, The Owner’s Heart, we had to understand what was required for an owner to have a successful journey from a life (and job) being led by others to picking up the capabilities and connections required to own your choices and your business as well. Just like it says here at [], “you can’t own your business, until you own your life,” I knew that I had to explain how one moves from that sense that you’re not quite making it to that deeply-felt knowledge that you’re on the path towards what you want to accomplish.
  • Work Life Balance?

    Chris Brogan
    23 Sep 2014 | 6:58 pm
    I just finished watching a documentary on Paul Levesque, better known as Triple H, a professional wrestler, now helping shape the WWE and sports entertainment. In it, the recurring theme was that Paul had a very strong work ethic, that he pushed harder, worked harder, did more than those around him. His intense level of dedication to his work brought him the success that he earned throughout his career. Lots of people argue that it’s difficult to reach those levels and still have a life or a family. Anyone who works hard is often cautioned that it will ruin your relationship, that…
  • What I’ve Come to Learn About Learning

    Chris Brogan
    17 Sep 2014 | 3:15 pm
    I’ve come to learn that I’m somewhat different than other people when it comes to learning. I’m there for the candy bar, not the wrapper. And yet, I understand it, after the fact. Let me explain. People Want Their Learning to LOOK Very Formal In my experience, I find that the best lessons I’ve ever learned came during “between official moments” experiences, after hours, in the back rooms, quietly over coffee somewhere, or in other very informal places. When we talk openly versus with all the polish is where the best lessons come, OR SO I BELIEVE MYSELF.
  • My Take on Inbound Marketing

    Chris Brogan
    16 Sep 2014 | 5:29 am
    I’m presenting at Hubspot’s Inbound conference today, which marks my second time there with about six years distance in between. Has anything changed? No. Yes. But it would depend who you ask. There have been some really smart posts about the future of inbound marketing. I want to give you a simpler take than all that. The Value of Inbound Marketing Jacqueline and I completed our first Spartan race in August of 2014. Note that I say “first.” This is your first clue that the organization is doing something right. My friend, Chad, just completed what’s called a…
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  • The napping house

    20 Oct 2014 | 12:21 pm
    Hey! Get off his lawn so that he can nap right in the middle of it.
  • On Antelope Island

    20 Oct 2014 | 10:38 am
    I guess this place is okay. Could use a little more drama, maybe.
  • Stuff I found while looking around

    17 Oct 2014 | 2:59 pm
    This week's link roundup.
  • That’s my guard dog

    17 Oct 2014 | 10:53 am
    My alarm system is now a sign on my front door that says COCO LIVES HERE.
  • I want to ride my bicycle

    16 Oct 2014 | 11:37 am
    I cannot wait to have her join me in a spin class, nearly puke and then feel the rush of endorphins afterward.
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    Small Business Marketing Blog from Duct Tape Marketing

  • The Secret to Getting More Repeat Customers

    Guest Post
    20 Oct 2014 | 7:27 am
    The Secret to Getting More Repeat Customers written by Guest Post read more at Small Business Marketing Blog from Duct Tape Marketing It’s guest post day here at Duct Tape Marketing and today’s guest post is from Rachel Daley– Enjoy!  So you’ve made a sale. “YES! I sold my product! Ultimate goal met!” Mmm… not quite. One of the most critical post-sale mistakes is to assume that your job is done once you make the sale. What if I told you that you can turn that one sale into repeat sales to grow your business? Turns out, what you do after the sale is just as important…
  • Weekend Favs October Nineteen

    John Jantsch
    19 Oct 2014 | 5:36 pm
    Weekend Favs October Nineteen written by John Jantsch read more at Small Business Marketing Blog from Duct Tape Marketing My weekend blog post routine includes posting links to a handful of tools or great content I ran across during the week. I don’t go into depth about the finds, but encourage you check them out if they sound interesting. The photo in the post is a favorite for the week from Flickr or one that I took out there on the road. My friend Michael Port worked with the Duct Tape Marketing Consultant Network in Kansas City this week. Good stuff I found this week: Lukewarm…
  • 9 Ways to Connect With Your Community

    Guest Post
    15 Oct 2014 | 8:25 am
    9 Ways to Connect With Your Community written by Guest Post read more at Small Business Marketing Blog from Duct Tape Marketing It’s guest post day here at Duct Tape Marketing and today’s guest post is from Roger Connors and Tom Smith – Enjoy! photo credit: 123rf Feeling out of touch with your business community? No connection, wrangling tough relationships, regularly brokering messy disagreements? Just how does a business owner or manager get back in touch and move the needle on even the most stubborn issues? With consistent, well-practiced feedback. Feedback is a principle that, if…
  • How to Create an Effective Social Media System

    John Jantsch
    13 Oct 2014 | 5:26 am
    How to Create an Effective Social Media System written by John Jantsch read more at Small Business Marketing Blog from Duct Tape Marketing This post is one in a series of tips designed to guide small business owners through the challenges of today’s startup environment and is sponsored by Canon MAXIFY – the printer lineup designed to help small business owners increase productivity so that they can focus on everything else that matters. For more information about the Canon MAXIFY printer lineup visit here  photo credit: mkhmarketing via photopin cc Many marketers and social media experts…
  • Weekend Favs October Twelve

    John Jantsch
    12 Oct 2014 | 1:06 pm
    Weekend Favs October Twelve written by John Jantsch read more at Small Business Marketing Blog from Duct Tape Marketing My weekend blog post routine includes posting links to a handful of tools or great content I ran across during the week. I don’t go into depth about the finds, but encourage you check them out if they sound interesting. The photo in the post is a favorite for the week from Flickr or one that I took out there on the road. photo credit: Keith Allison via photopin cc Good stuff I found this week: Five degrees – App that lets you make short, personal introduction…
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    KurzweilAI » News

  • Beyond LEDs: brighter, new energy-saving flat-panel lights based on carbon nanotubes

    20 Oct 2014 | 10:15 am
    This image shows a planar light source device from the front. (Credit: N.Shimoi/Tohoku University) Scientists from Tohoku University in Japan have developed a new type of energy-efficient flat light source, based on carbon nanotubes, with very low power consumption of around 0.1 Watt-hours of operation — about a hundred times lower than that of an LED. In the journal Review of Scientific Instruments, the researchers detail the fabrication and optimization of the device, which is based on a phosphor screen and single-walled carbon nanotubes as electrodes in a diode structure. Think of…
  • A tiny ultrasound-powered chip to serve as medical device

    20 Oct 2014 | 4:20 am
    Stanford engineers can already power this prototype medical implant chip without wires by using ultrasound. Now they want to make it much smaller. (Credit: Arbabian Lab / Stanford School of Engineering) Stanford engineers are developing a way to send power — safely and wirelessly — to “smart chips” in the body that are programmed to perform medical tasks and report back the results. The idea is to get rid of wires and batteries, which would make the implant too big or clumsy. Their approach involves beaming ultrasound at a tiny device inside the body designed to do…
  • Hagel orders formation of military Expeditionary Ebola Support Team

    19 Oct 2014 | 2:01 pm
    (Credit: USAMRIID) On Sunday (Oct. 18), U.S. Secretary of Defense  Chuck Hagel ordered his Northern Command Commander, Gen. Chuck Jacoby, to “prepare and train a 30-person expeditionary medical support team that could, if required, provide short-notice assistance to civilian medical professionals in the United States.” The team will consist of 20 critical care nurses, five doctors trained in infectious disease, and five trainers in infectious disease protocols. Team members will get up to seven days of specialized training in infection control and personal protective equipment…
  • Bio-inspired ‘nano-cocoons’ trick cancer cells into accepting drug delivery

    17 Oct 2014 | 1:59 am
    This image illustrates how the nano-cocoon system works. (Credit: Zhen Gu) Biomedical engineering researchers have developed a drug delivery system consisting of nanoscale “cocoons” made of DNA that target cancer cells and trick the cells into absorbing the cocoon before unleashing anticancer drugs. The work was done by researchers at North Carolina State University and the University of North Carolina at Chapel Hill. “This drug delivery system is DNA-based, which means it is biocompatible and less toxic to patients than systems that use synthetic materials,” says Dr. Zhen Gu, senior…
  • How to build layered 3D graphene-based materials

    17 Oct 2014 | 1:38 am
    Electron microscopy images of the porous graphene-based structure created by diffusion driven layer-by-layer assembly (credit: Kyoto University) Researchers from the Institute for Integrated Cell-Material Sciences (iCeMS) at Kyoto University have developed a novel but simple technique called “diffusion driven layer-by-layer assembly” to construct graphene into porous three-dimensional structures for applications in devices such as batteries and supercapacitors. Their study was recently published in the journal Nature Communications. The problem they addressed is the difficulty of…
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    Matt Mullenweg

  • Life and Work at the Distributed Wonderland

    Matt Mullenweg
    20 Oct 2014 | 9:26 am
    Luca Sartoni writes How I fell into the rabbit hole: life and work at the distributed wonderland.
  • Run Better

    Matt Mullenweg
    19 Oct 2014 | 4:51 pm
    Joe Boydston, the self-described “crazy running guy” who runs as far as 90+ miles from the airport to WordCamps or meetups when he lands, has written a bit about how to run better. At our company meetup he ran running workshops and coached a lot of people including myself, and applying his suggestions I’ve been able to do a lot better.
  • Pink Drill Bits

    Matt Mullenweg
    18 Oct 2014 | 4:27 pm
    Fracking company teams up with Susan G. Komen, introduces pink drill bits for the cure, presented without comment. Hat tip: Kristin Grimm.
  • Moving into Management

    Matt Mullenweg
    17 Oct 2014 | 11:00 am
    “The biggest misconception engineers have when thinking about moving into management is they think it’s a promotion.” — Lindsay Holmwood writes It’s not a promotion – it’s a career change. Hat tip: Gary Pendergast.
  • Dave Winer’s 20th

    Matt Mullenweg
    16 Oct 2014 | 3:37 pm
    The Observer writes Happy 20th anniversary to Dave Winer – inventor of the blog. I’ve gotten a huge amount of inspiration, help, and feedback from Dave over the years, and I’m really happy he’s still at it.
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    Tom Peters

  • #McKQ50

    Cathy Mosca
    16 Oct 2014 | 1:08 pm
    Don’t miss the interview at, “Tom Peters on leading the 21st Century.” On the 50th Anniversary of the McKinsey Quarterly, they interviewed Tom, and the conversation basically covers his outlook on the next 50 years. Use the link above to find the online version of the interview, which includes several short video clips and […] The post #McKQ50 appeared first on Tom Peters.
  • Tom in the Media

    Cathy Mosca
    10 Oct 2014 | 8:41 am
    Mitch Joel of Twist Image did a “Six Pixels of Separation” podcast with Tom on the state of business today. You can find it on iTunes as SPOS # 429, or here at Listing Tom as one of 22 Thinkers to Follow on Twitter, Drake Baer at Business Insider writes this: “Unlike other members […] The post Tom in the Media appeared first on Tom Peters.
  • Bully for Me!I’m The Cleverest Person in the Room!

    Tom Peters
    7 Oct 2014 | 10:42 am
    Last week, I attended a memorial service for one of my great mentors, the generally acclaimed #1 leadership guru (and extraordinary humanist) (and leader in his own right) Warren Bennis. About 15 of his friends and colleagues spoke—myself included. It was eerie: We each—without exception—said the same thing, albeit in slightly different words. Warren made […] The post Bully for Me!I’m The Cleverest Person in the Room! appeared first on Tom Peters.
  • Brand You: 1997 Remembered

    Tom Peters
    6 Oct 2014 | 12:27 pm
    From the well-received Dataclysm: Who We Are, by Christian Rudder, co-founder of OkCupid/p. 209: “While aspiration and the prestige of association may be timeless [branding] concepts, truly new territory has recently opened to the brand people. In 1997, Tom Peters, a motivational speaker and management consultant, published an article called ‘The Brand Called You’ in […] The post Brand You: 1997 Remembered appeared first on Tom Peters.
  • Cool Friend: Bob Sutton (No. 2)

    Cathy Mosca
    30 Sep 2014 | 2:50 pm
    Bob Sutton returns to talk with about his new book, Scaling Up Excellence: Getting to More Without Settling for Less, which he coauthored with fellow Stanford professor Huggy Rao. Filled with impressive case studies, the book describes what works as well as common pitfalls. One of our favorite ideas is characterizing two models for scaling […] The post Cool Friend: Bob Sutton (No. 2) appeared first on Tom Peters.
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    Conversation Agent - Valeria Maltoni

  • Lessons in Creative Output from Eric Schmidt

    Valeria Maltoni
    20 Oct 2014 | 11:23 am
    How Google Works from Eric Schmidt This deck by Google Executive Chairman Eric Smith has been making the rounds. Success has a way of drawing attention to itself, and few would deny that Google is a top business, and one of the three best global brands# to boot. It is then worth keeping a few of the ideas front and center: know the competition, don't follow it -- so many organizations get stuck on this point; in other words, keeping an eye on what others are doing should come second to keeping an eye on how your company is closing the gap between the promises it makes and those it keeps…
  • Audiences, Product, Media

    Valeria Maltoni
    19 Oct 2014 | 4:30 am
    Every week I share five to seven links to stories that provide data points to business and technology trends. This week, we take a look at making sense of audiences, figuring out a way to build better products, and making media people want to consume. Making Sense: Understanding Audiences Jean Tirole and Intrinsic and Extrinsic Motiviation. Marginal Revolution [via]: Thus reward has two effects a pure incentive effect (holding information constant) and an inference effect. Notice that the inference effect depends on the context. Generation Flux's Secret Weapon. Fast Company: "There has always…
  • Ze Frank on BuzzFeed's Video Production Process

    Valeria Maltoni
    18 Oct 2014 | 8:59 am
    In Content is not king; People are, Faris Yakob says: stealing from Duncan Watts and Henry Jenkins and many other smart people - you cannot create content that will be successful, that will earn attention, that will be shared. You can only create content that has a better chance of being successful. Even more so in the stream - where content has many different functions beyond simple consumption. I agree with Faris, the depth is in the exchange, in other words, what we/people put into the action of sharing, and not so much in the thing that is being shared. Watch the video interview# with Ze…
  • To Become Better at What you Do

    Valeria Maltoni
    17 Oct 2014 | 2:45 am
    What Clients Don’t Know (and Why It’s Your Fault) by Mike Monteiro – An Event Apart Austin [corrected file] from Jeffrey Zeldman on Vimeo. This presentation by Mike Monteiro# is worth watching in its entirety. He covers a lot of ground, including the RFP process and how to approach it -- that alone is gold. Of particular note is the bit at the end where he emphasizes the need for better communication between designer and client: Your job as a designer and a communication professional is to figure out a way to get your point across. The relatioship between designer and client often turns…
  • How to Design a Conversation of Impact

    Valeria Maltoni
    16 Oct 2014 | 2:45 am
    We all have our fair share, most of us probably agree that there must be a more productive way to run many of them, especially since they occupy a large chunk of worklife. Meetings continue to be both a curse and a blessing of working with others, especially in larger organizations or across teams. A recent story on Quartz# puts a dollar sign on the lost productivity in bad meetings: A Bain & Company study of one firm estimated that one weekly meeting of an executive committee created 300,000 hours of extra work—including the prep, additional meetings, and followup that cascaded down…
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    Jeffrey Zeldman Presents The Daily Report: Web Design News & Insights Since 1995

  • Look Back in Angora

    Jeffrey Zeldman
    14 Oct 2014 | 10:53 am
    SATURDAY October 25 will be the 14th anniversary of my mother’s passing. Let’s honor it with this 2006 entry from the vaults of My Glamorous Life. Read: Hi, Mom!
  • A Sickroom With a View

    Jeffrey Zeldman
    12 Oct 2014 | 2:50 pm
    CHICAGO is a dynamite town, but it may not be the best place to recover from a cold. Since I arrived, my virus has gone from a 4 to an 11. There’s a spectacular view out my hotel window, which I’ve spent the day ignoring by sleeping. I have several nice friends in this town who I’m similarly ignoring, having canceled plans with them today because of this fershlugginer cold. I was flat on my back, sleeping, my phone like a cat on my chest, when my dad called this afternoon to recommend gargling with a three percent peroxide solution. My trainer texted a moment later to ixnay the…
  • 1,000 nerds

    Jeffrey Zeldman
    9 Oct 2014 | 8:33 am
    THE MODERN SOCIAL WEB is a miracle of progress but also a status-driven guilt-spewing shit volcano. Back in the 1990s—this will sound insane—we paid a lot of money for our tilde accounts, like $30 or $40 a month or sometimes much more. We paid to reach strangers with our weird ideas. Whereas now, as everyone understands, brands pay to know users. via Tilde.Club: I had a couple drinks and woke up with 1,000 nerds — The Message — Medium.
  • Afternoon Pages

    Jeffrey Zeldman
    5 Oct 2014 | 10:04 am
    SLEPT much of yesterday. Slept till 1 PM today. Whatever this bug is I’ve got, it lets me work and care for my child during the week, then flattens me all weekend. Fortunately my daughter can amuse herself for hours, as I could at her age. I hope she will not be as lonely as I was. Am.
  • Dead Pixel Society

    Jeffrey Zeldman
    1 Oct 2014 | 6:23 am
    FANS OF ICON ART and The Big Web Show, listen up. Tomorrow’s Big Web Show guest is Justin Dauer (AKA @pseudoroom) of The Dead Pixel Society. Justin was a web icon artist in the mid-1990s, back when I also dabbled in the art. Indeed, it was talented folks like Justin and my friends at The Iconfactory who made me realize that specializing in icons was probably not going to be a thing for me, as they were so much better at it. Ah, for the days when a pixel was a pixel! To celebrate those times and that body of work, Justin has gathered together some of the best of those 1990s icon artists…
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    Andy Sernovitz | Damn, I Wish I'd Thought of That!

  • Cute puppy + Genius word of mouth marketing from KLM

    Andy Sernovitz
    20 Oct 2014 | 7:00 am
    Do you want genuine, meaningful word of mouth?  Do something worth talking about. P.S. It’s not a viral video that matters. It’s a video of something that matters that goes viral.
  • Never underestimate the cost of negative word of mouth

    Andy Sernovitz
    17 Oct 2014 | 7:00 am
    Angry, frustrated customers talk. A lot. Pete Blackshaw’s book title said it well: Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000. Too often, otherwise well-meaning organizations forget how expensive negative word of mouth is. Corners get cut, standards get lowered, and quality slips. And as soon as customers notice and start talking, it takes 10 times the effort and resources to turn it around than it would to just do it right the first time. How a word of mouth marketer does it: One of Zappos’ core missions is to deliver “WOW” through service.
  • We need an Operations Director in Austin

    Andy Sernovitz
    16 Oct 2014 | 10:00 am
    My company, GasPedal, and its brands, and, are growing fast. And we’re looking for talented, passionate people to join our team in Austin and Chicago. We’re hiring an Operations Director at It’s a fantastic place to work: interesting work, a meaningful mission, and positive culture. I’d be grateful if you could share the opening with any superstars you know who might be looking for a fulfilling job. Details here. About the job: is looking for an experienced Operations Director to lead general business…
  • Newsletter #1010: The “Booze” Issue

    Andy Sernovitz
    16 Oct 2014 | 8:00 am
    [Welcome back to the Damn, I Wish I'd Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] The alcohol industry is a crowded one. You’re fighting for shelf space where people judge you by your label, it’s highly regulated, and while alcohol marketing might sound a lot more fun than whatever you’re selling, it’s really, really hard work. But that doesn’t mean they have to make a Super Bowl commercial or buy a billboard to get attention. Here are three…
  • Older customers are better than newer customers

    Andy Sernovitz
    15 Oct 2014 | 7:00 am
    Everyone knows you make more money selling more to existing customers than you do from new customers.  But most promotions are focused on special deals for new customers. That’s expensive — and it often pisses off loyal customers who feel screwed. When’s the last time you improved things for existing customers? Here’s a fantastic example from Tesla (emphasis added): The Tesla Model S drive unit warranty has been increased to match that of the battery pack. … Moreover, the warranty extension will apply retroactively to all Model S vehicles ever produced. In…
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  • Be a Better Blogger by Doing as Little as Possible

    Stacey Roberts
    19 Oct 2014 | 9:22 am
    When you make the decision to grow your blog and hopefully create an income from it, it can be so easy to fall into the trap of doing everything all at once in the name of getting as much exposure as you can. You’re blogging every day, you’re promoting those posts to your Facebook, Twitter, Google+, you’re ensuring all posts have a Pinnable image, and you’re Instagramming the behind-the-scenes for your followers. You’re working hard, commenting on other blogs, finding interesting things to retweet, staying up half the night with your editorial calendar, reading sites like this one…
  • Top Five Things to Learn from the Greggs vs Google Twitter Debacle

    Stacey Roberts
    16 Oct 2014 | 9:47 am
    This is a guest contribution from Mark Potter. Greggs is the UK’s largest bakery chain, famed for its sausage rolls and steak bakes. They have always enjoyed a strong social media presence, winning a Digital Impact Award in 2013 for a ‘Sandwich Maker’ Facebook app. As a relatively low-budget food chain, they are a popular target for online abuse. As a result, they have already developed a robust strategy for dealing with complaints and controversy: Things turned particularly sour in August, when the Google algorithm accidentally replaced the official Greggs logo with a highly offensive…
  • How Blogging In College Got Me My First Job

    Stacey Roberts
    15 Oct 2014 | 5:07 pm
    This is a guest contribution from PR specialist Caitlin Dodds. I remember sitting alone in the airport with three hours to kill before my flight to Madrid. Squirming on the hard plastic chairs at my boarding gate with my laptop perched on my knees, I typed my first post on my new study abroad blog. You know the saying, “the rest is history”? Well, that cold January day is a big part of where I am today because my little study abroad blog helped determine my career and land my first job. Here’s how I did it. Getting Started with my Travel Blog All my friends that had spent time in Europe…
  • Your Blog as Part of an Overarching Business Strategy

    Guest Blogger
    14 Oct 2014 | 5:05 pm
    This is a guest contribution from Sabina Stoiciu. So you have a business blog (you DO have a blog for your business, yes?). Well it’s a great decision, and a decision that is growing in popularity. In a 2012 HubSpot study, 62% of respondents claimed to run a company blog. A number which has consistently grown from 52% back in 2009. Today is also not the first time somebody tells you a blog will bring several advantages to your business. You’ve heard professionals tell you that writing blog posts gives you the opportunity to leverage the human side of your business. Or to showcase…
  • How to Write Successful Emails (and Improve Open Rates)

    Guest Blogger
    13 Oct 2014 | 9:13 am
    This is a guest contribution from Luke Guy. Email is the key to a strong online presence. Like a binder to a book, so is the email list to blog/website. If used incorrectly, email marketing can destroy your business or it can build it into an empire. Strategy combined with creativity creates amazing profits and engagement. What’s the best way to write successful emails? You must think as if you’re the receiving email user. What would you hope to see? As an email user I look for emails that do one of the three if not all three:   Connect with me Add value to my life Helps me reach my…
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  • Google's Advertising Labels in 2014

    13 Oct 2014 | 5:00 am
    While FTC guidelines call for "clear" and "prominent" visual cues to separate advertisements from algorithmic results, Google has moved in the opposite direction -- eliminating distinctive colors that previously helped distinguish advertisements from other search results.
  • Aspira Networks Charging Merchants for Traffic That's Otherwise Free

    27 May 2014 | 5:00 am
    Aspira Networks reconfigures ISPs' networks so that if a user makes a purchase from a targeted merchant's site, the merchant has to pay Aspira an affiliate commission -- even though Aspira did nothing to cause or encourage the user's purchase. I provide video and packet log proof, then apply affiliate network rules to confirm that Aspira's activities are not permitted.
  • Mastering the Intermediaries: Strategies for Dealing with the Likes of Google, Amazon, and Kayak (HBR)

    22 May 2014 | 5:00 am
    Many companies depend on powerful platforms which distinctively influence buyers' purchasing. (Consider, Google, Amazon, and myriad others in their respective spheres.) I consider implications of these platforms' market power, then suggest strategies to help companies recapture value or at least protect themselves from abuse.
  • Consumers Pay More when They Pay with Bitcoin

    20 May 2014 | 5:00 am
    Who benefits from Bitcoin? Not savvy customers who would otherwise pay by credit card with cashback or loyalty points. I sketch the arithmetic in today's post.
  • Google's Tying and Bundling

    13 May 2014 | 5:00 am
    Google often argues that "competition is one click away" -- as if Google's many successes result solely from competition on the merits. Let me offer a different perspective: After early success in search and search advertising, Google used its strength in those sectors to increase its likelihood of success elsewhere -- even where competitors' offerings were objectively preferable and even where consumers would have preferred alternatives had that choice been genuinely available. Today I'm posting an article exploring a series of incidents where Google used tying and bundling to expand its…
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    Brian Solis

  • The Future of Business Starts with Us

    Brian Solis
    20 Oct 2014 | 7:55 am
    I often share a quote by Russian novelist Leo Tolstoy, “Everyone thinks of changing the world, but no one thinks of changing himself.” And that’s where are in business. We all talk of change but very few of us start with changing the very things that will help us more effectively compete for the future. It’s changing or it should change… What we see (perspective and vision) What we create (product) What we do (work) Why we do it (purpose) How we do it (process) Who we do it with (people) How we define success (objectives and metrics) What we do next (planning and…
  • Pivot: The Emergence of Digital Compels Businesses to Transform

    Guest Author
    13 Oct 2014 | 2:27 pm
    Guest post by Mike Edelhart, co-producer and CEO of The Pivot Conference (@pivotcon) Historic shifts in business fundamentals don’t occur smoothly; rather they happen in sudden, sharp shifts which open unexpected chasms companies must traverse or plunge. Today, the deep change in human behavior brought about by the emergence of social media marks the latest such shift, perhaps the most dramatic since the Industrial Revolution. Gone are the traditional success factors of operational efficiency and price advantage being uprooted by the conversational, consumer-centric nature of the emerging…
  • Pivot: The Total Digital Experience

    Brian Solis
    7 Oct 2014 | 12:53 pm
    The Pivot Conference in NYC in October is unique among events in that, each year, it shifts  focus to deeply reflect the needs of its community of senior business transformation executives from leading brands and organizations.  To make that happen, I serve as Pivot’s Executive Producer along with Pivot CEO, Mike Edelhart. For four years in a row, we’ve put our heads together to develop a story arc that covers the hottest, emergent trends, presented by the industry’s most engaging experts over the span of two days. They bring to life my work in digital transformation and the digital…
  • A Manifesto for Building Relationships in the Digital Era

    Brian Solis
    2 Oct 2014 | 11:12 am
    Not too long ago, my dear friend Hugh MacLeod (@gapingvoid) and I set out to explore a new world of visual communication that combined an intentional form of written storytelling illustrated through clever yet pithy cartoons. That work was originally brought to life in #WTF (What’s the Future of Business). The engagement around Hugh’s work eventually spilled over from print to online with readers sharing their favorite Hugh cartoons via Tweets, Instagrams, Vines, Pinterest, et al. We were inspired to revisit our initial collaboration in a dedicated online series that told the…
  • Introducing N3TWORK, A Mobile Television Network Powered by Interests and Context

    Brian Solis
    30 Sep 2014 | 2:05 pm
    Early on, I was one of the first analysts to explore the dynamics of the interest graph versus the social graph in social networks. Think Twitter vs. Facebook. I learned right away that interest graphs tend to share connections based on topics rather than relationships. I also found that every person possesses a series of 6-10 interest graphs that together form a social graph.  Google refers to these groupings as “Circles.” The notion of manually organizing people by interests though proved daunting and unnecessary.  It happens naturally and rather than leave it to humans for…
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    Joho the Blog

  • What we could do with a gigabit

    16 Oct 2014 | 8:08 pm
    Here’s the start of a piece I posted at Medium about one thing we might do with a gigabit connection. It’s 2017 and this year’s riot is in San Diego. It involves pandas, profit-driven zoo executives, and a Weight Watchers sponsorship. Doesn’t matter. People are massing in the streets and it’s heading toward a confrontation. You first hear about this on Twitter. The embedded link takes you to FlyEye, a site that is unrelated to whatever sites and companies own trademarks like it in 2014. (Stand down, lawyers! This is all made up!) Thankfully, San Diego in 2017 provides gigabit…
  • Library as starting point

    13 Oct 2014 | 10:18 am
    A new report on Ithaka S+R‘s annual survey of libraries suggests that library directors are committed to libraries being the starting place for their users’ research, but that the users are not in agreement. This calls into question the expenditures libraries make to achieve that goal. (Hat tip to Carl Straumsheim and Peter Suber.) The question is good. My own opinion is that libraries should let Google do what it’s good at, while they focus on what they’re good at. And libraries are very good indeed at particular ways of discovery. The goal should be to get the mix…
  • A dumb idea for opening up library usage data

    8 Oct 2014 | 7:33 am
    A dumb idea, but its dumbness is its virtue. The idea is that libraries that want to make data about how relevant items are to their communities could algorithmically assign a number between 1-100 to those items. This number would present a very low risk of re-identification, would be easily compared across libraries, and would give local libraries control over how they interpret relevance. I explain this idea in a post at The Chronicle of Higher Ed…
  • Library as a platform: Chattanooga

    7 Oct 2014 | 9:32 am
    I finally got to see the Chattanooga Library. It was even better than I’d expected. In fact, you can see the future of libraries emerging there. That’s not to say that you can simply list what it’s doing and do the same things and declare yourself the Library of the Future. Rather, Chattanooga Library has turned itself into a platform. That’s where the future is, not in the particular programs and practices that happen to emerge from that platform. I got to visit, albeit all too briefly, because my friend Nate Hill, assistant director of the Library, invited me to…
  • The modern technology with the worst signal-to-noise ratio is …

    3 Oct 2014 | 8:17 am
    …the car alarm. When one goes off, the community’s reaction is not “Catch the thief!” but “Find the car owner so s/he can turn off the @!@#ing car alarm.” At least in the communities I’ve lived in. (Note: I am a privileged white man.) The signal-to-noise ratio sucks for car alarms in every direction. First, it is a signal to the car owner that is blasted to an entire neighborhood that’s trying to do something else. Second, it’s almost always a false alarm. (See note above.) Third, because it’s almost always a false alarm, it’s…
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  • Getting Real About Ethics and Trust in News Media

    17 Oct 2014 | 11:29 am
    Let’s Fix It: Why Is It So Hard to Find Ethics and Trust in the Media? Coupla years ago, I blurted out that "the press is the immune system of democracy." That's what I learned from my high school history teacher, Anton Schulzki. That's not working so well. We've had major press scandals recently, including some obvious failures to follow through with widely known information. A few, really egregious failures: WMD, the economic crash around 2008, ObamaCare, VA scandals starting in 2002 and the current badly misreported scandals, and the IRS failing to pursue fake…
  • 6 Women Making Waves for Social Justice in Tech

    Craig Newmark
    10 Oct 2014 | 12:03 pm
    Folks, my teams and I have been following your comments about women in the tech sector that you really admire. We've researched many of the women you've shared, and appreciate the time you took to mention 'em. The following is a list of women who really have their boots on the ground, all suggestions from comments. Please keep 'em coming. And maybe follow these women who are doing a lot of work for social good in the tech arena. 1. Selena Deckelmann, A major contributor to PostgreSQL and a Data Architect at Mozilla. She’s been involved with free and open source…
  • 3 Powerful Social Media Leaders of the Past

    Craig Newmark
    7 Oct 2014 | 3:19 pm
    On the Internet we continue an old tradition of social media, pioneered in the Roman Republic. I look at the social media leaders in the past who were good at doing things. They really paved the way for what's happening today with technology. The Internet and social media have been a way to give a real voice to the voiceless and real power to the powerless. It's created a space for citizen journalism. If we look back, we'll realize that there were many powerful social media leaders of the past, for example: 1. Julius Caesar was an early blogger, even though it was very low…
  • Women doing STEM right

    Craig Newmark
    30 Sep 2014 | 8:01 am
    Hey, it's important to me to recognize folks doing really good work, especially those who don't usually get the recognition they deserve. My team and I have generated quite a few lists of women doing good work: Women Disrupting the Startup World Impressive Women in Engineering Women-Run Startups to Check Out Inspirational Women in Tech Women Bloggers You Really Need to Follow Reasons to get Girls Involved in Tech Brilliant Women in Tech Recently, I asked my networks to contribute the women who impressed them, the folks in the STEM field who really have their boots on the ground. We…
  • How Tech Can Turn a Community Into a Global Village

    Craig Newmark
    29 Sep 2014 | 11:30 am
    Folks, I received a really good letter from the Organic Health Response's IT Coordinator, Brian Mattah. He wrote about his experience with technology on Mfangano Island: I am Brian Mattah, a native of Mfangano Island, Kenya. I began working for the Organic Health Response (OHR) in January 2010, immediately after college. This was my first time deploying hands-on skills attained from school and all seemed new and interesting. Aside from all career domains revolving around technological advances, it’s become absolutely inevitable for people, even in villages, to survive without…
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    The Dish

  • The Best Of The Dish Today

    Andrew Sullivan
    20 Oct 2014 | 6:15 pm
    A new twist on the metaphor of what it sometimes feels like to blog every day: Meanwhile, a reality check on whether Muslim apostates can really live free lives across the world. It’s in the form of the hashtag #AnApostatesExperience. I found it a sobering reminder of the trouble with Islam today. You may too. A sampler: Having a younger brother tell you he should beat you b/c you've left Islam & as a woman you're his 'responsibility' #AnApostatesExperience — Kiran (@KiranOpal) October 13, 2014 Getting messages daily from terrified apostates in Pak, Saudi, Iran…
  • The Limits Of Meritocracy

    Andrew Sullivan
    20 Oct 2014 | 5:41 pm
    Matt O’Brien discusses a new paper showing how even “poor kids who do everything right don’t do much better than rich kids who do everything wrong”: You can see that in the above chart, based on a new paper from Richard Reeves and Isabel Sawhill, presented at the Federal Reserve Bank of Boston’s annual conference, which is underway. Specifically, rich high school dropouts remain in the top about as much as poor college grads stay stuck in the bottom — 14 versus 16 percent, respectively. Not only that, but these low-income strivers are just as likely to end up in the bottom…
  • Email Of The Day

    Andrew Sullivan
    20 Oct 2014 | 5:21 pm
    A reader writes: I choose to believe that Obama will not adopt Bush administration interpretation of torture treaty obligations, will not adopt a West African travel ban, and will not go deep into Syrian quagmire. Maybe “hope” is a better word. I’m hoping too. And doing what little I can to help make it so.
  • Marriage Makes All Relationships More Stable

    Andrew Sullivan
    20 Oct 2014 | 4:54 pm
    Ronald Bailey digs through recent research: In a September study in the Journal of Marriage and Family, [Stanford sociologist Michael Rosenfeld] uses time series data from the How Couples Meet and Stay Together survey (HCMST) to probe the longevity and breakup rates of America’s marriages. The HCMST, which began in 2009, is a nationally representative survey of 3,009 couples, of which 471 are same-sex. Rosenfeld’s paper reports the breakup rate of the couples surveyed annually through 2012. What he discovered: Not too surprisingly, there are big differences in relationship…
  • The State Of The Race In Texas

    Andrew Sullivan
    20 Oct 2014 | 4:13 pm
    One of our midterm correspondents from the in-tray directs our attention to a “very important underreported story” in the Lone Star State: It’s not getting the attention it deserves here because of the sad state of both the news media and the Texas Democratic Party. You are probably aware that Texas is voting on all of its statewide offices in next month’s general election because of the Greg Abbott-Wendy Davis match-up for governor. That is the only statewide election that has received any significant press coverage. This is likely due to Rick Perry’s retirement…
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    Jessica Gottlieb A Los Angeles Mom

  • Do They Appreciate What they Have?

    Jessica Gottlieb
    17 Oct 2014 | 9:59 am
    This morning I was looking for my eyelash curler and found myself in my daughter’s bathroom drawers opening and closing drawers filled to the brim with powders, pencils, compacts and brushes. There were grocery store brands, Sephora brands and a smattering of Chanel (I know the way to my daughter’s heart) and I started doing quick calculations. $20 here, $8 there, forty five dollars for eyeshadow? What was I thinking? Does she even appreciate it? I grew up in a schizophrenic household. My father was wealthy and my mother struggled with her finances. She was a teacher and we all…
  • #EASafe and #Travel Chat: Tuesday October 21 RSVP Here

    Jessica Gottlieb
    16 Oct 2014 | 1:27 pm
    I just got off the phone with the team from Estate Assist. We talked about their product, Safe, how it stores your Estate Planning Documents and makes it easy to share with whomever might need them (sibling, parent, children, spouse or colleague). We talked about when you might want to share your important documents with people and decided that it would be when you’re getting married, having a baby, after you’ve died (it can be done!) or before you take a trip. So then I talked about how my mom always gives me her lawyer’s card, copies of their passports and credit cards…
  • 2014 Kia Cadenza Limited Road Test and Review

    Jessica Gottlieb
    14 Oct 2014 | 1:42 pm
    When you drive the Kia Cadenza around Los Angeles you’ll get a lot of questions. What IS that car? What does it feel like? Is it expensive? I didn’t know Kia made NICE cars. I answered like this: It’s a Kia Cadenza. Like a BMW with a Japanese suspension. Not particularly for what it is. I know RIGHT? And then we’d talk about cars and status and you get more respect in a Mercedes Benz but damn if that car wasn’t the most boring thing I ever owned. You see if I were trying to compare the Cadenza to another luxury vehicle I’d probably pick the BMW 5 series.
  • Yes, the Swastika Rings at are Real

    Jessica Gottlieb
    13 Oct 2014 | 12:18 pm
    I shared a photo on instagram this morning and the first reaction friends are having is, “Is that real?” The answer is, sadly, yes. Loading View on Instagram How about an armband? Maybe for when you dress like Prince Harry? Every properly decorated home needs a flag, no? Punk rock indeed. As of this writing (noon pacific time) if you go to and search for swastika 272 items will be available in the marketplace. According to Sears on twitter the marketplace is where 3rd party vendors sell their wares. Also according to Sears on twitter the item has been flagged for review.
  • Safe by Estate Assist and #EASafe Chat

    Jessica Gottlieb
    9 Oct 2014 | 11:18 am
    Earlier this week we had our first #EASafe Chat. It went really well and people were excited to talk about organization and how to keep up to date with their lives. On October 14th we’ll have our second #EASafe chat where we talk a little more in depth about what Safe by Estate Assist can give to your family (hint: peace of mind & time). We noticed that many chat participants had really good intentions about organizing their digital assets but didn’t really have the time to have the projects come to fruition. So we’ll talk about time management this week and demonstrate…
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    Andrew Grumet's Weblog

  • Pastry

    19 Oct 2014 | 8:59 pm
    Late this week I tried my hand at pastry, using Weekend Bakery’s croissant dough recipe.  It’s a multi-day process.  Thursday night I mixed the dough, the standard flour-water-yeast-salt components that make up all yeast-leavened breads, plus some milk and butter. Also Thursday, I created the butter sheet.   The goal is to create a square of butter about a half cm thick and 17 cm on a side.  You can actually buy these pre-made — see here or search for “butter sheets”.  But they’re not hard to make.  There are lots of blog posts and videos about how…
  • Good UX

    15 Oct 2014 | 10:08 pm
    Here are two recent experiences I had with software, that represent a great experience I’d like to see more of: Uber mobile app: When entering your credit card information, instead of manually typing in the number, you take a picture of your credit card, and the app OCRs it from the image. Fitbit Aria: When setting up the scale, software running your computer locates the scale’s wi-fi server, connects to it and automatically syncs your settings, including your home wi-fi login.  No fiddling around tapping things into a keypad on the scale. Bravo, and encore!  
  • Flan

    12 Oct 2014 | 12:59 pm
    I made my first flan this weekend — from Jaques Pepin’s recipe.  It’s been in the fridge overnight.  The big unmolding happens soon!  I’ll post a follow-up picture when that happens. In other news, I’ve updated the software that runs this blog and am testing it out.  I’m also pondering, given the alternative places to write and reach people on the web, how I want to engage going forward.  I definitely want to continue to write on my own domain.  WordPress was a great tool for that ten years ago.  Is it the best tool for that now?   We shall see.
  • Bitcoin

    25 Mar 2013 | 10:45 pm
    I spent some time last night wrapping my head around how bitcoin works.  Here’s a summary that I wrote up for a friend earlier today. The summary is a bit on the technical side. The heart of the system is a global, public ledger listing all transactions on the network.  The ledger is called the “block chain”, a term derived from the underlying tech. Balances are held by ‘addresses’ which function much the same way as bank accounts. An “address” is the public side of a public key / private key pair. Transactions can only be initiated by the…
  • Dude, where’s my git repo?

    21 Mar 2013 | 1:47 pm
    Imagine you’ve joined a startup as the tech lead. The founder has a prototype, which she built with a contractor. Conveniently, the contractor hosted the code on github, so you fork the repository and you’re off and running. Months of building go by. The contractor, while still friendly with everyone, has moved on. One day, you go to push your latest commits to github, and you get an error message that the remote repository cannot be found. You log into github, and the repository is gone. All traces of it have disappeared. What happened? It turns out that Github treats private…
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  • Autumn vibes — October 2014. The colors this fall were as...

    20 Oct 2014 | 5:17 pm
    Autumn vibes — October 2014. The colors this fall were as beautiful as I can ever remember around here.
  • Love watching this boy play

    19 Oct 2014 | 3:57 pm
    Love watching this boy play
  • Just works vs just kinda works

    19 Oct 2014 | 10:22 am
    I have been an Apple user and advocate for a long time. Even during the dark days of System 9. I was also a user during the days when we didn’t have a decent internet browser, had to wait for Napster and the days when 3rd party developers didn’t care about our little Macs.  And I have dutifully been using iPhone since the very first model. That model didn’t come with an app store and couldn’t even copy & paste, but my god it took my breath away. Just this year alone I have picked up an iPhone 6, iPad Air and a Mac Pro.  So I’m a bit loyal to say the least.  For some reason,…
  • Lauren and I both went to Boston College. We rarely get to...

    19 Oct 2014 | 6:09 am
    Lauren and I both went to Boston College. We rarely get to football games these days but yesterday BC played Clemson and Lauren’s cousin is a defensive lineman for the Tigers. It was a lot of fun to be back.   Special thanks to Warren for getting us on the field before the game. 
  • Breakfast.

    18 Oct 2014 | 9:26 am
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  • CocoaConf Seattle

    20 Oct 2014 | 11:20 am
    I had a great time at CocoaConf Seattle this past weekend. I’m already looking forward to the event in Yosemite this spring. I got to play a few songs as a Conditional Breakpoint! It was a total thrill for me. Check out the Breakpoints album on iTunes if you haven’t already.
  • A Day of Programming

    16 Oct 2014 | 9:29 am
    Sometimes days are like this: Our testers — who are great — report a regression I caused but that I didn’t notice. Why is sub-pixel anti-aliasing not working in this view? The text looks bad. (Note to self: test with a non-retina display before comitting.) I investigate, and find, to nobody’s surprise, that the culprit is a layer-backed ancestor scroll view. I turn off layer-backing — I just uncheck that particular box. Then run the app. It’s good to see sub-pixel anti-aliasing back. But look at how things have gone wonky. Wonky? Let’s be precise: the layout inside outline view…
  • OmniJobs

    14 Oct 2014 | 9:13 am
    The Omni Group has job openings. I’m still the newest person here. Make that not true anymore.
  • Mac Vibrancy Tips

    13 Oct 2014 | 10:24 am
    For one of my projects I’m working with NSVisualEffectView and behind-window blending. I’ve found a few things that could help people doing the same thing: Reminder: don’t forget that its subview should respond YES to allowsVibrancy. If it’s in an NSSplitView, make sure the NSSplitView is not layer-backed. rdar://18585148 Make sure the effect view’s superview is not the first layer-backed view. rdar://18587102 There may be other gotchas, of course, but these are what I’ve found so far.
  • The Risk of Products Failing

    10 Oct 2014 | 11:29 am
    On Twitter, Martin Johnson asks: How long until a crit mass of users get burnt one to many times and simply avoid indie products altogether? I don’t think people outside our industry use the word “indie” to describe any software developers. They may think “probably small” or “never heard of them” or “not Apple or Google or Microsoft” when they think at all about a company. I don’t think that product failure is a problem specific to indies. VC-backed apps and companies fail all the time. Large services fail too — you can’t dial in to America OnLine any more. Google has…
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    Rex Hammock's

  • A Winning Football Interactive Map

    Rex Hammock
    19 Oct 2014 | 7:18 am
    While I often praise (but not always) the interactive graphics created by the team, I think the  College Football Fan map posted earlier this month is especially excellent for three reasons: Use of Technology: It’s an outstanding example of using Google Maps Engine Pro (or whatever the changing product name is when you read this) with data scraped from accessible information found on the internet.  (Note: While “found on the Internet,” it is data that had to be collected with permission). The Writing and Interpretation: The sidebar map articles of…
  • Focus on Content Marketing Mission, Not Methods

    Rex Hammock
    16 Oct 2014 | 5:51 pm
    I’m honored when people call Hammock Inc. one of the agencies that pioneered content marketing. (This month marks our 23rd anniversary.) However, I’ve always felt the term “content marketing” can be confusing when it’s applied to everything from blogging and social media to animated kitten GIFs. Unfortunately, when a term is used to label anything, it can start to mean very little. (Continue Reading on…) Related posts: Not only am I a content marketer, this is a content marketing blog Content marketing vs. a Superbowl ad Why I don’t like or use the term…
  • When Did PR Become This?

    Rex Hammock
    15 Oct 2014 | 2:32 pm
    (See update at end of post.) Because I’m not only the “head helper,” but also the “head recipient of email” at, I receive an endless stream of pitches from people with titles like “PR manager.” Unfortunately, most (not all, but most) of the email is boilerplate crap sent to websites that sound like, maybe, they could be visited by small business owners. Once in a while, I’ll see one of these worthless pitches and recall how long, long ago, I used to run a public relations firm. I can recall obsessing over to whom and how we…
  • How Millennials (Not Al Gore) Invented the Internet

    Rex Hammock
    9 Oct 2014 | 7:01 pm
    Editor’s Note For this post, the term Millennial refers to people born between 1982 and 2004. (Math help: People who are currently (i.e., 2014) between the ages of 10 and 32.) Also, while this post refers to a golden age, NOTHING in it refers to fringe New Testament apocalyptic theology. Introduction During the first part of the 20th century, the french philosopher and sociologist Maurice Halbwachs advanced the idea of “collective memory” — a shared pool of information held in the memories of two or more members of a group. Or at least that’s what a group of two…
  • Doc Searls: “Want influence? Make yourself useful.”

    Rex Hammock
    1 Oct 2014 | 5:14 pm
    From Doc Searls Weblog: Being useful has more leverage, and more substance, than just being influential. In fact, I think being useful might be the most highly leveraged human virtue, other than love. Without it, we wouldn’t have civilization. And being useful makes you influential anyway. (…) Related posts: I’d like to influence you not to worry too much about online influence gamified metrics like Klout Doc Searls on the iPod Hi-Fi Doc Searls on the death of Gil Templeton
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    Berkeley Blog

  • Media is Messy

    Berkeley Blog
    12 Oct 2014 | 8:51 pm
    Just back from the Berkeley Cybersalon on the Media Makeover, which I moderated with a panel of five seasoned journalists exploring new territory on the Internet. Dan Gillmor, who first envisaged citizen journalism before the advent of smartphones and tweets, said media is in a messy period. His main worry is that the monopoly carriers, like Comcast, will determine who gets quick access or not, and as for the ability to find interesting stuff that's not driven by advertising, "We've already given it all away to Google." More upbeat were the younger journos:  Jennifer 8…
  • Why Should Cyclists Spin? Let Me Count the Ways.

    Berkeley Blog
    30 Sep 2014 | 1:44 pm
    At Happy Hour Fitness in Berkeley, where I take spinning class once a week, I’m the only spinner who regularly rides a bicycle -- both for commuting, because I don’t have a car, and recreation, because I love riding around the East Bay hills. Most of the people in my class don’t even have a bicycle, or if they do, prefer to spin indoors on a faux cycle that goes nowhere. At the same time, most cyclists I know wouldn’t be caught dead in a spinning class unless it’s raining, which it doesn’t seem to do anymore in California. But cyclists could really benefit from spinning class, as…
  • iPhone 6 versus Knausgaard 3

    Berkeley Blog
    23 Sep 2014 | 12:05 pm
    While most of my friends are hungering to get their hands on the iPhone 6, I'm champing at the bit to secure an English translation of Karl Ove Knausgaard's volume 3, the latest book translated from the Norweigian in this author's six-volume epic, My Struggle. If I were his publisher, I'd rename the title Hitler ruined for everyone My Hunger for Life because this memoir by the stay-at-home father of four describes every quotidian moment of life, from changing diapers filled with excrement to cooking a meal of fish and potatoes, as if it were a testament to his need to feel…
  • Getting Lost and Abandoned by Public Transit on Labor Day

    Berkeley Blog
    2 Sep 2014 | 2:57 pm
    I proposed to two friends who also happen to be lawyers -- Joan Blades, cofounder of,, and as well as a former mediator, author, and avid hiker; and Floy Andrews, a former real estate lawyer turned into a bioethicist starting a practice in elder trust law and also an avid hiker -- that on Labor Day I lead us on a 7.5 mile hike on the Dipsea Trail, starting with a climb of 688 steps in Mill Valley, a descent into Muir Woods, another ascent along the southern flank of Mt. Tamalpais, and then a descent into the Stinson Beach crescent. I was…
  • Why does John Perry Barlow land in the weirdest places?

    Berkeley Blog
    20 Aug 2014 | 4:00 pm
    So the New York Times science section this week mentions that Barlow is vice president (doing what?) of a new energy company sourcing algae and located somewhere near a swamp in Alabama. Considering that Barlow started as an patrilineal cattle rancher in Pinedale, Wyoming running for governor of that state as a Republican, became a contributing writer for both Wired and NeXT magazine chronicling Steve Jobs’s boomerang hiatus from Apple, then cofounded the libertarian Electronic Frontier Foundation, and has consorted with more women than Don Juan (perhaps his inspiration), including a…
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  • What do you see

    Gerard McLean
    6 Oct 2014 | 7:04 am
    What do you see in the photo above? Look very closely before you answer. Really, really closely. Before I tell you what I see, I need to share a short story with you. When my son was young, Saturday was grocery-shopping day. My job was to occupy him for the hour or so it took […]
  • Basic ad fail

    Gerard McLean
    5 Jun 2014 | 11:03 am
    I clicked on a link on the Pure WOW newsletter (don’t judge!) that led me to an ad for a Coach leather briefcase here. “Wow, I want that,” I thought to myself. So I clicked on the ad, which brought me to this page on After scrolling around a bit on the collection of […]
  • Your most impressive accomplishment

    Gerard McLean
    22 Feb 2014 | 10:58 am
    As I dig deeper into the world of job-hunting tools on the internet, I ran across the site I’ve known it was there for some time, so this is actually a rediscovery by accident. I was following the fox hole that Secret built and decided to apply for their open Community Manager job. One […]
  • The most interesting thing about you — tl;dr

    Gerard McLean
    19 Jan 2014 | 8:06 am
    “I chase stray turkeys, catch them and bring them back to their pens,” he answered in the most matter-of-fact way to one of my interview questions. I hired him immediately to assemble and repair bikes, a job he then held for four years, even through the winter. I figured anyone willing to chase down turkeys […]
  • You may like the way you look because you may not know any better

    Gerard McLean
    25 Jun 2013 | 11:06 am
    I remember when my dad taught me how to block a hat; to get that top crease just right. I also remember how he taught me to tie a necktie, to know which side I “dress” in a suit, where the leg breaks and to always make sure the holding stitch in the back flap […]
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    Franklin McMahon Studio

  • iPhone 6 Plus Review

    Franklin McMahon
    2 Oct 2014 | 5:06 am
    iPhone users have had it a little rough in the past few years, seeing all the large phones come out while Apple has pretty much kept the screen size at 4 inches. Apple has stated that they could have done a large phone years ago, but wanted to wait to do it right. They may have waited too long, as they ended up losing quite a bit of sales and market share to larger Android phones. Reportedly they worked for several years on this phone and many were excited when the rumors started circulating that Apple was finally making a large screen phone. I pre-ordered one immediately as soon as everyone…
  • FarmVille 2: Country Escape Review

    Franklin McMahon
    22 May 2014 | 4:53 am
    What am I doing in FarmVille? As a gamer I had to see how the other half lives. I’m much more at home on a PS4 or Xbox One, or on Steam on my Mac, and while I do play games on my iPad, I am not sure I am in the FarmVille demographic. Actually I am not sure who the demographic is for this game. All I know is I’ve heard so much about these type of free-to-play games, I had to give it a whirl. FarmVille 2 starts off with a bang. You are given a farm and a supply of keys and virtual coins to purchase things like apple trees and wheat fields. You start buying, start planting and stuff…
  • Top Posts of 2013

    Franklin McMahon
    6 Jan 2014 | 5:01 am
    What were the top posts on my blog in 2013? Glad you asked. I went through my stats and here they are, in order from the highest traffic to the lowest, the ten posts that had the most visits in 2013. #1 – Google’s Gmail vs. Apple’s iCloud Email: Here are the Top 4 Reasons to Switch This has been the most popular post on my site this past year. I don’t think necessarily that people are fed up with Gmail, I just think that Apple’s email is starting to become a viable alternative. Especially now that more people have multiple iOS devices #2 – iBooks App vs. Kindle…
  • Here’s Why Your Next TV Will Watch You

    Franklin McMahon
    3 Jan 2014 | 5:54 am
    When you are surfing the web, it’s pretty clear you are being monitored. Using several technologies, most notably website cookies, your browsing habits can be tracked, and ads can be served up based on your interests. But what if your TV had the same capability? It will. The future is about to arrive, and it actually will happen this year. But are you ready to have your viewing habits and interests tracked in your own living room? Digital sleuthing technology is a new form of tracking that monitors what you watch live or record on your DVR. Companies such as Cognitive and Gracenote, which…
  • How to Market Your Voice Over Services

    Franklin McMahon
    2 Jan 2014 | 7:49 pm
    From the mailbag: Hi Franklin. I came across your blog during my search for information on producing voice overs.  I’ve been a musician for 30 years have and also have been providing sound and recording for about 10. I’m looking to diversify into producing voice overs. The older I get the heavier my gear gets to haul around:).  My question for you is who should I be marketing my services to. I was thinking ad agencies but not too sure. For example who is creating the endless car dealer spots you hear on the radio? I really appreciate any advice you could share with me. On a…
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    Derek Sivers

  • How to change or build your career

    Derek Sivers
    5 Oct 2014 | 5:00 pm
    I get emails from many people wanting to change or build their career. I always recommend the best book on the subject: “So Good They Can’t Ignore You” by Cal Newport. Here are a few of its best points: Forget passion and purpose Forget “follow your passion” or “find your true calling”. Stop thinking like that. Here’s why: Words like “passion” and “purpose” are dangerous because they sound huge and romantic. If you think you haven’t found your passion yet, you’re probably expecting it to be overwhelming — to hit you like lightning. Looking for your passion,…
  • Fixed mindset vs Growth mindset

    Derek Sivers
    20 Sep 2014 | 5:00 pm
    One of the most important concepts I’ve learned is the difference between the “fixed” mindset and the “growth” mindset. It’s a little bit like “nature vs nurture”: People in a fixed mindset believe you either are or aren’t good at something, based on your inherent nature, because it’s just who you are. People in a growth mindset believe anyone can be good at anything, because your abilities are entirely due to your actions. This sounds simple, but it’s surprisingly deep. The fixed mindset is the most common and the most harmful, so it’s worth understanding and…
  • I love being wrong

    Derek Sivers
    8 Sep 2014 | 5:00 pm
    Most of the time I feel smart, successful, and driven - like I’ve got it all figured out. But last month my wife and I broke up after four years of trying to make a bad match work. It knocked me on my ass, hard. I’ve never felt so wrong. I vulnerably called on friends for help. Amber reminded me to pull my head out of today, and think long-term again. Jeff told me to get my swagger back and hook up with every hottie in town, just relishing the moment. Ariel said I should really accept and feel this pain, instead of moving on so fast like I always do. Each different perspective made me…
  • The philosophy of great customer service

    Derek Sivers
    28 Jun 2014 | 5:00 pm
    I was honestly surprised that my company, CD Baby, was such a runaway success. But I was even more surprised to find out why. CD Baby had lots of powerful well-funded competitors, but after a few years they were all but gone, and we dominated our niche of selling independent music. 150,000 musicians, 2 million music-buying customers, $139 million in revenue, $83 million paid directly to musicians. What was the secret to CD Baby’s success? I never did any marketing. Everyone came by word-of-mouth. But why? I honestly didn’t know. So whenever I was out talking with my musician clients,…
  • Loving what I used to hate

    Derek Sivers
    17 May 2014 | 5:00 pm
    From now on, when I say I hate something, remind me to add “… today” to the sentence. Here's why: Tom Waits The first time I heard Tom Waits was this performance on David Letterman. I hated it. I hated it passionately. I complained to my friend that it was the worst thing I'd ever heard, and it must be some kind of joke. The second time I heard Tom Waits was a year later, when my roommate played me “Singapore”, and I hated it just as much. I still thought it must be some kind of in-joke. Maybe it's a dare, like hákarl? Someone wouldn't actually listen to this for pleasure, would…
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