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  • The circus is coming to town

    Seth Godin's Blog on marketing, tribes and respect
    Seth Godin
    3 Mar 2015 | 2:12 am
    Too often, we wait. We wait to get the gig, or to make the complex sale, or to find the approval we seek. Then we decide it's time to get to work and put on our show. The circus doesn't work that way. They don't wait to be called. They show up. They show up and sell tickets. When you transform the order of things, the power shifts. "The circus is going to be here tomorrow, are you going?" That's a very different question than, "are you willing to go out on a limb and book the circus? If you are, we'll come to town..." People respond to forward motion. Auctions are always more exciting than…
  • Sorry confusion

    Seth Godin's Blog on marketing, tribes and respect
    Seth Godin
    1 Mar 2015 | 2:00 am
    There are two kinds of, "I'm sorry." The first kind is the apology of responsibility, of blame and of litigation. It is the four-year old saying to his brother, "I'm sorry I hit you in the face." And it is the apology of the surgeon who forgot to insert sterile dressings and almost killed you. The other kind of sorry is an expression of humanity. It says, "I see you and I see your pain." This is the sorry we utter at a funeral, or when we hear that someone has stumbled.  You don't have to be in charge to say you're sorry. You don't even have to be responsible. All you need to do is…
  • Every reporter should be able to start a blog

    Scripting News
    2 Mar 2015 | 7:28 am
    Please read Ken Silverstein's piece, his story of First Look Media. Watching them stay silent for so long, I suspected they lacked basic publishing ability. It made no sense to me. You can set up a blog on or Tumblr, with a custom domain, in at most a couple of hours. Anyone with basic tech knowledge could do this. With all the talk about learning to code, and the digital native generation, it's kind of appalling that they can't do something as basic as create their own blog, to navigate around any blockage from their management. Silverstein says, as others have, that there was…
  • The Art of Simple Questions: How Simple Questions Lead to Great Innovations

    Guy Kawasaki
    Guy Kawasaki
    3 Mar 2015 | 7:00 am
    There is a myth that successful companies begin with grandiose ambitions. The implication is that entrepreneurs should start with megalomaniac goals in order to succeed. To the contrary, my observation is that great companies began by wondering about simple things, and this leads to asking simple questions that beget companies: Therefore, what? This question arises when you spot or predict a trend and wonder about its consequences. It works like this: “Everyone will have a smartphone with a camera and Internet access.” Therefore, what? “They will be able to take pictures and share…
  • Becoming Steve Jobs
    Jason Kottke
    3 Mar 2015 | 8:50 am
    A new biography of Steve Jobs is coming out in March, written by Brent Schlender and Rick Tetzeli, a pair of technology journalists who have covered Jobs and the personal computer revolution for decades. John Gruber has read it and calls it "remarkable". It is, in short, the book about Steve Jobs that the world deserves. You might wonder how such a book could be written without Jobs's participation, but effectively, he did participate. Schlender, in his work as a reporter for The Wall Street Journal and Fortune, interviewed Jobs extensively numerous times spanning 25 years. Remember the 1991…
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    Scripting News

  • Every reporter should be able to start a blog

    2 Mar 2015 | 7:28 am
    Please read Ken Silverstein's piece, his story of First Look Media. Watching them stay silent for so long, I suspected they lacked basic publishing ability. It made no sense to me. You can set up a blog on or Tumblr, with a custom domain, in at most a couple of hours. Anyone with basic tech knowledge could do this. With all the talk about learning to code, and the digital native generation, it's kind of appalling that they can't do something as basic as create their own blog, to navigate around any blockage from their management. Silverstein says, as others have, that there was…
  • Problem with Scripting News in Firefox?

    27 Feb 2015 | 2:23 pm
    I was working with Doc Searls this afternoon, and saw how Scripting News looks in the version of Firefox he has running on his laptop. It looks awful. One tab is visible all scrunched up in a corner of the window. I have the latest Firefox on my Mac and it looks fine. All the tabs are where they are. If you're seeing the problem on your system and have any idea what the problem might be, please leave a comment below. It really bothers me that what Doc is seeing is so awful.
  • Excuse the sales pitch

    27 Feb 2015 | 8:51 am
    First, thank you for reading this blog. Now I want to try to sell you on an idea. The idea: Supporting the open web. Everywhere you look things are getting siloized, but for some reason, I must be an idiot, but I keep making software that gives users the freedom to choose. If my software isn't the best for you, now or at any time in the future, you can switch to whatever you like. I make it because I dream of a world where individuals have power over their own lives, and can help inform each other, and not be owned by companies who just want to sell them stuff they don't want or need. I work…
  • This, this! is why we love basketball

    25 Feb 2015 | 8:33 am
    Hear what Kobe Bryant thinks.
  • Comments on the Node Foundation

    25 Feb 2015 | 7:54 am
    Eran Hammer posted a long piece yesterday about why he does not support a Node Foundation. I am a relative newcomer to Node, having started developing in it a little over a year ago. I've shipped a number of products in Node. All my new server software is running in Node, most of it on Heroku. I love Node. Even though it's a pain in the ass in some ways, I've come to adore the pain, the problems are like crossword puzzles. I feel a real sense of accomplishment when I figure it out. The server component of my liveblog is running in Node, for example. I am new to Node but I also have a lot of…
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    Guy Kawasaki

  • The Art of Simple Questions: How Simple Questions Lead to Great Innovations

    Guy Kawasaki
    3 Mar 2015 | 7:00 am
    There is a myth that successful companies begin with grandiose ambitions. The implication is that entrepreneurs should start with megalomaniac goals in order to succeed. To the contrary, my observation is that great companies began by wondering about simple things, and this leads to asking simple questions that beget companies: Therefore, what? This question arises when you spot or predict a trend and wonder about its consequences. It works like this: “Everyone will have a smartphone with a camera and Internet access.” Therefore, what? “They will be able to take pictures and share…
  • Top 10 Ways to Capture Attention

    Guy Kawasaki
    2 Mar 2015 | 7:16 am
    This is a guest post by Ben Parr, the author of Captivology. You probably deal with attention issues every day. How do I get the attention of new customers? How do I retain the attention of existing clients? How do I captivate my boss or my upcoming date? It’s a hard problem to solve, especially since very few people understand how attention fundamentally works. Writing my new book Captivology: The Science of Capturing People’s Attention, I combed through more than a thousand research studies and interviewed dozens of scientists, PhDs, business leaders, and luminaries to understand why we…
  • The Meaning of Meaning

    Guy Kawasaki
    1 Mar 2015 | 10:39 pm
    When I was a venture capitalist, I noticed that entrepreneurs whose primary goal was to make money usually failed. This is because this kind of entrepreneur attracts other people who want to make money, and then when the company doesn’t pay out big bucks immediately (and no startup does), these folks look for greener pastures. To combat the problem of ill-suited people pursuing entrepreneurship, experts often recommend rigorous self-examination before starting a company. However, most people  ask themselves the wrong questions: Can I work long hours at low wages? Can I deal with…
  • The Art of the Business Model

    Guy Kawasaki
    24 Feb 2015 | 3:03 pm
    A good business model forces you to answer two simple questions: “Who has your money in their pockets?” And “How are you going to get it into your pocket?” These questions may lack subtlety, but making money isn’t a subtle process. More elegantly stated, the first question involves identifying your customer and the need that she feels. The second question creates a sales mechanism to ensure that your revenues exceed your costs. You’ll tweak your business model constantly–in fact, it’s scary if you don’t change your model or do some major tweaking along the way. Here are some…
  • Wanted: Reviews of The Art of the Start 2.0

    Guy Kawasaki
    24 Feb 2015 | 9:51 am
    I’m looking for people to review The Art of the Start 2.0. If you’re interested, please complete this short form. Space is limited, so when the spots are gone, they’re gone! Once the application process is completed, readers will be selected and will receive an email with a digital copy via Net Galley of The Art of the Start 2.0 to review. Thank you in advance for your help. Solid book reviews help a book and the author very much. The post Wanted: Reviews of The Art of the Start 2.0 appeared first on Guy Kawasaki.
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    Seth Godin's Blog on marketing, tribes and respect

  • The circus is coming to town

    Seth Godin
    3 Mar 2015 | 2:12 am
    Too often, we wait. We wait to get the gig, or to make the complex sale, or to find the approval we seek. Then we decide it's time to get to work and put on our show. The circus doesn't work that way. They don't wait to be called. They show up. They show up and sell tickets. When you transform the order of things, the power shifts. "The circus is going to be here tomorrow, are you going?" That's a very different question than, "are you willing to go out on a limb and book the circus? If you are, we'll come to town..." People respond to forward motion. Auctions are always more exciting than…
  • Stupid is the brand killer

    Seth Godin
    2 Mar 2015 | 2:00 am
    When you make your customer feel stupid, you've given him no choice. He needs to blame you. Some ways to make people feel stupid: Charge different prices at different outlets and shrug your shoulders when you get found out. Insist that the warranty ends precisely the day you said it would.  Give new customers a great discount for signing up, but tell long-term customers that they're out of luck. Make your expensive items less networked, less powerful and less reliable than your cheaper ones. Give your customers a product, idea or service that causes them to be ridiculed or shamed by…
  • Sorry confusion

    Seth Godin
    1 Mar 2015 | 2:00 am
    There are two kinds of, "I'm sorry." The first kind is the apology of responsibility, of blame and of litigation. It is the four-year old saying to his brother, "I'm sorry I hit you in the face." And it is the apology of the surgeon who forgot to insert sterile dressings and almost killed you. The other kind of sorry is an expression of humanity. It says, "I see you and I see your pain." This is the sorry we utter at a funeral, or when we hear that someone has stumbled.  You don't have to be in charge to say you're sorry. You don't even have to be responsible. All you need to do is…
  • If you want...

    Seth Godin
    28 Feb 2015 | 2:44 am
    If you want employees to go job hunting in order to leverage you into giving them a raise to keep them, then by all means, only give them a raise when they go job hunting. If you want vendors to nickel and dime you for the last penny, then by all means, stretch out their payments and use them as a free source of cash. If you want the home seller or the art dealer or the agent to put their goods up for auction to maximize the price you'll have to pay, then definitely punish those that don't have auctions by seeking to pay them as little as possible. If you want internet companies to auction…
  • Here comes 'uh oh'

    Seth Godin
    27 Feb 2015 | 2:08 am
    Everyone has one. That feeling of here we go again, the trap we fall into, the moment of vulnerability. And your 'uh oh' might not be the same as mine. Not a specific fear, but a soft spot, a situational archetype, a moment that brings it all crashing down. The feeling is unavoidable in any organization or culture that seeks to do work that matters and create change. And yet we work overtime to create a day or a year or a career where we'll never have to feel that way. And that's the challenge. All the work we do to avoid the feeling cripples our ability to do our best work. In trying to…
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  • Becoming Steve Jobs

    Jason Kottke
    3 Mar 2015 | 8:50 am
    A new biography of Steve Jobs is coming out in March, written by Brent Schlender and Rick Tetzeli, a pair of technology journalists who have covered Jobs and the personal computer revolution for decades. John Gruber has read it and calls it "remarkable". It is, in short, the book about Steve Jobs that the world deserves. You might wonder how such a book could be written without Jobs's participation, but effectively, he did participate. Schlender, in his work as a reporter for The Wall Street Journal and Fortune, interviewed Jobs extensively numerous times spanning 25 years. Remember the 1991…
  • Man violates laws of gravity while pouring tea

    Jason Kottke
    3 Mar 2015 | 7:00 am
    I love watching people who are particularly adept at food prep and this guy preparing teh tarik certainly fits the bill. His pour seems to violate at least two of Newton's three laws of motion. This guy and this other guy have some serious skills as well. These gentlemen making parathas is still my all-time favorite food prep video, but these are good as well. (via cyn-c) Tags: food   video
  • Tutankhamun's unbroken rope seal

    Jason Kottke
    2 Mar 2015 | 1:50 pm
    This is the rope seal securing the doors of Tutankhamun's tomb, unbroken for more than 3200 years until shortly after Harry Burton took this photo in 1923. A description from National Geographic: Still intact in 1923 after 32 centuries, rope secures the doors to the second of four nested shrines in Tutankhamun's burial chamber. The necropolis seal -- depicting captives on their knees and Anubis, the jackal god of the dead -- remains unbroken, a sign that Tut's mummy lies undisturbed inside. How did the rope last for so long? Rare Historical Photos explains: Rope is one of the fundamental…
  • Google's new offices

    Jason Kottke
    2 Mar 2015 | 12:53 pm
    The plans for Google's new offices in Mountain View blew me away. Not so much the reconfigurable office spaces1 but the greenhouse canopies. If those canopies actually work, they could result in a workspace that combines the best parts of being outdoors (the openness, the natural light & heat, greenery) with the benefits of working indoors (lack of wind & rain, moderate temperatures). I'm skeptical. Can spaces made for any purpose be right for any single purpose? Swiss Army knives aren't that great at slicing bread.↩ Tags: architecture   Google   video
  • [Sponsor] Pete Peanut and the Trouble with Birthdays sponsorships
    2 Mar 2015 | 10:52 am
    This is a first for me: last week I received an email from a peanut about his Kickstarter campaign, Pete Peanut and the Trouble with Birthdays. Pete wrote to tell me about the new book he is publishing with help from his friends, Sean Hewens, a designer and writer, and Mimi O Chun, a designer and artist. I don't want to give too much away, but Pete's book tells of the problems he and his friends are having with birthdays. Where the book really shines, however, is in the photography that accompanies the text. Each of the miniature mid-century modern scenes of Pete's world was hand-crafted by…
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    Charlene Li

  • Announcing My New Book “The Engaged Leader”

    Charlene Li
    19 Feb 2015 | 10:07 am
    My work with CEOs and other leaders has proven time after time that the wisdom and experience a great leader brings to the table are the keys to making his or her digital transformation stick. Any one of the tens or hundreds of digital natives within your organization can teach you to use Twitter, but […] The post Announcing My New Book “The Engaged Leader” appeared first on Charlene Li .
  • Creating a Culture of Content — Empowering Your Employees

    Charlene Li
    3 Dec 2014 | 10:53 am
    Content marketing is hot, but it is not solely created by, inspired by, or used by marketing. Rather, content needs exist throughout multiple facets of an organization – think sales, customer services, thought leadership, recruiting, etc. The result: more and more organizations are focused on creating what Altimeter calls a “Culture of Content” (CoC) to […] The post Creating a Culture of Content — Empowering Your Employees appeared first on Charlene Li .
  • How Good Is Your Social Business Governance?

    Charlene Li
    14 Nov 2014 | 6:19 pm
    In our research and client work at Altimeter, one of the most misunderstood issues we see is social business governance. I’ve seen it defined as everything from social media policies and risk management to organizational structures. My colleague Ed Terpening and I just published a report on how to think about governance – and in […] The post How Good Is Your Social Business Governance? appeared first on Charlene Li .
  • Lessons from the Fall of the Berlin Wall

    Charlene Li
    11 Nov 2014 | 11:24 pm
    25 years ago, I was living in Amsterdam watching the events unfold in Berlin, as the Wall Fell. I saw history in the making on the TV and wanted to be there to witness it. I bought a ticket and took the night train to Berlin, arriving early Saturday morning. I found a youth hostel, […] The post Lessons from the Fall of the Berlin Wall appeared first on Charlene Li .
  • Fun Foray: Electric Vehicle Test Drive

    Charlene Li
    16 Oct 2014 | 11:03 am
    Occasionally, I’ll depart from my usual writing about business and technology and post about something more personal, which I call a Fun Foray.  I recently had the opportunity to test drive an electric vehicle (EV) over the weekend — a Chevy Spark — thanks to the Experience Electric #TheBetterRide program. Background: I’m an ardent hybrid owner […] The post Fun Foray: Electric Vehicle Test Drive appeared first on Charlene Li .
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    Daring Fireball

  • PCWorld: ‘Microsoft, Intel Join Forces on Low-Cost Windows 10 Phones’

    John Gruber
    2 Mar 2015 | 7:45 pm
    Imagine going back in time 10 years and trying to convince someone that this headline from 2015 would produce nothing but yawns and eye-rolling.  ★ 
  • Apple Found Its Newest Billboards on the Internet

    John Gruber
    2 Mar 2015 | 7:08 pm
    Brendan Klinkenberg, writing for Buzzfeed: Last December, when the Bay Area had one of its rare rainy days, Cielo de la Paz took her kids out to play. She’s an avid photographer, “willing to wake up at five in the morning and hike 10 miles to get that shot of the sunrise,” and when she saw the reflection of her red umbrella on the wet concrete, she knew she had a good one. “It took a few shots,” she said, “this was the last one I took, I was finally happy with how the wind arranged the leaves for me.” She edited the shot with Filterstorm Neue, uploaded the picture to Flickr (she…
  • [Sponsor] HelloTalk

    Daring Fireball Department of Commerce
    2 Mar 2015 | 6:08 pm
    Finally, learning and practicing a new language is easier and more intuitive than ever before. Introducing HelloTalk, the iOS and Android language app where your teachers are native language speakers from around the world. You just pick the language you want to learn — there are over 100 from which to select — and almost instantaneously you’ll be in touch with native speakers of that language… and you’ll start learning and practicing immediately. With HelloTalk, you’ll discover learning a new language is fun… and fast. Download your copy of HelloTalk today.
  • On Raising the Price for Vesper

    John Gruber
    2 Mar 2015 | 1:30 pm
    Jason Snell asked me a few questions about our decision to raise the price of Vesper: Instead, we want to embrace the users who are looking for the best app, and who are willing to pay a fair price for it if they think Vesper might be it. Going low didn’t work; we lose nothing by trying to go high. I would like to see other developers follow. What I see is that among long-time Mac indie developers, almost all of them are still making the majority — often the vast majority, sometimes the entirety — of their revenue from Mac apps. That’s good business — the Mac market is…
  • Jony Ive’s Newton

    John Gruber
    2 Mar 2015 | 1:03 pm
    Another funny bit regarding Mark Wilson’s calling the Apple Watch “Jonathan Ive’s Newton” — the actual Newton 110 was Jony Ive’s Newton.  ★ 
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  • Ruling The "Aggregators" With Creative and Editorial Talent

    David Armano
    14 Feb 2015 | 3:14 pm
    Once upon a time I was a Creative Director. Creative Directors typically come from one of two backgrounds—"art" or "copy". Having more of a visual design foundation, I started there—but also learned the techniques of "concepting" and getting to what's known in the marketing industry as "a big idea". Things were simpler back then... Big Ideas vs. Ruling The "Aggregators"Today, if you want your message and or communications to break through—you must understand how the "aggregators" work. What's an "aggregator"? Google, Facebook, Twitter, E-mail, Text Apps, Snapchat, Flipboard... it's…
  • Five Things I Learned In Five Years

    David Armano
    16 Nov 2014 | 6:59 pm
    According to the US Department of labor—the average tenure at at job for 2014 is 4.6 years. In less than a month, I'll be celebrating five years at Edelman, so I thought it would be a good time to reflect in what can be learned in five years, not just on the job but in life as well. I'm a big believer that looking back can help you look forward, so here are are a few things I've learned over the past five years. Mentorship Comes In Many FormsThe traditional image of a mentor is someone who takes you under their wing, puts time aside for you, and imparts wisdom—often a more senior person…
  • Responsive Brand: Chevrolet's #Technologyandstuff

    David Armano
    31 Oct 2014 | 9:46 am
    The Responsive Brand In A Real Time Business Environment In Edelman’s Brandshare study of 15,0000 people worldwide—we asked consumers to tell us which brand behaviours were most important to them. The number one most important behaviour indicated was a brand’s ability to respond quickly to concerns and complaints with 78% of consumers saying it’s important but only 17% feeling brands do this well. But we think a brand’s responsiveness goes beyond replying to people’s concerns and also extends into all forms of communication and engagement in a real time context.  Recently,…
  • Societal: The Third Dimension Of Modern Day Brand Building

    David Armano
    26 Oct 2014 | 7:39 pm
    I started writing this blog back in 2006 and the namesake was completely intentional. "Logic+Emotion" symbolizes the way we've been building brands for the past sixty plus years. Marketers have always known that they have to reach people emotionally in order to capture their attention. We're emotional beings by design and often times make decisions based on how we feel. Our emotions serve as clues that explain our behaviors. We buy clothes because we need them—but the styles and brands we choose have more to do with our psycology than the basic need we must fill. In the same breath we have…
  • Did Google Just Re-Invent E-mail With Inbox?

    David Armano
    24 Oct 2014 | 9:33 am
    While Google Glass appears to be in its death throes, Google is quietly if not systematically re-inventing the digital work horse many of us have a love hate relationship with (mostly hate these days)—E-mail. I've been spending some time with Google's recently released app simply called "Inbox" and after five minutes of use the only thing that kept popping up in my head was this: Is it possible that Google is making e-mail enjoyable again? That's a lofty goal because right now for many of us, e-mail has become a second and third full time job. We use it so much at work that we're often…
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    Web Strategy by Jeremiah Owyang | Digital Business

  • How the Technology of the Collaborative Economy all Works Together

    1 Mar 2015 | 6:52 am
    If you’ve used Uber, Lyft, Airbnb, oDesk, Kickstarter, or Lending Club, you’ve participated in the Collaborative Economy, ever wondered what’s powering it behind the shiny user interface on the app? The Collaborative Economy is an economic model in which people use commonly available technologies to get what they need from each other. To put some stats on how large the startup ecosystem of companies in this space is, here’s some facts: The Mesh Directory is tracking well over 9,000 startups in this market. These startups are in twelve industries as documented on the Honeycomb…
  • Liberals and Conservatives Both Love & Loathe the Collaborative Economy

    25 Feb 2015 | 12:17 am
    By Jeremiah Owyang, Founder, Crowd Companies and Alan Webber, Government Insights Research Director, IDC, (profile and twitter). Last week, A version of this article appeared in the WSJ. The Collaborative Economy is emerging as the defining societal narrative for 2015 and beyond. In this burgeoning, economic model, individuals use commonly available technologies to obtain resources from their peers, like use of homes, cars, money, and other goods and services. These technology-based companies enable people to bypass inefficient corporations, find favorable alternatives to entrenched,…
  • Your Tech Startup Doesn’t Need to be in Silicon Valley.

    23 Feb 2015 | 8:30 am
    By Jeremiah Owyang @jowyang, living in Silicon Valley since 1997. My long-time, close friend, Chris Saad, wrote a helpful essay on 39 tips for startups. He shares many suggestions, based on his personal experience, in the startup world, from his home country of Australia, and in Palo Alto, and in the heart SF’s tech district SoMa. While I agree with 38 of his tips and suggestions, I’d like to discuss the merits of tip number one. Dear readers please know, I first chatted with Chris in advance, he was aware I was writing this, as I certainly don’t like to surprise a friend. Chris gives…
  • Self-Driving Cars Disrupt the Crowd

    19 Feb 2015 | 4:53 am
    Google and Uber are building self-driving cars, it’s rumored that Apple is going to be building self-driving cars, Tesla has launched driver-assistance features, and many traditional auto manufacturing companies are advancing their features to include driver assistance and, eventually, automation. Ride sharing and car sharing pave the way for the self-driving car industry. Ride sharing startups, like Uber, Lyft, Sidecar, BlaBlaCar, and car ownership-sharing, like Getaround, DriveNow, Car2Go, RelayRides, and Zipcar are paving the way for this market. Society is learning we don’t need to…
  • Google Enters the Collaborative Economy in a Big Way

    3 Feb 2015 | 8:49 am
    Here comes Google, with a series of five market moves injecting them as a central player for the collaborative economy. Google’s mission is to organize the world’s information. But it doesn’t just start and stop there. They also want to organize the world’s logistics, commerce, local transportation, service economy, and even how people obtain and receive loans. In the past, our perspective of the Collaborative Economy has been through startups, like Airbnb, oDesk, Lyft, Uber and Lending Club that enable people to get what they need from each other, using commonly available…
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    Scott Adams Blog

  • Are You a Fiction-Thinker?

    3 Mar 2015 | 7:18 am
    If every new idea you encounter reminds you of a movie, song, or novel that you have consumed in the past, it might be holding you back.Movies and books form a mental structure in your head of what is possible and what is not. But these are artificial structures based on the rules of fiction. They do not necessarily represent what is practical or possible in the real world.As you know, all people are irrational. We make decisions and then we rationalize them after the fact and create false memories of why we did what we did. (Science supports that statement, by the way.) Consumers of fiction…
  • The Effrindibulum Maneuver

    2 Mar 2015 | 11:13 am
    Our bodies have too many parts. I can’t be expected to remember all of them. That’s why I created the word effrindibulum. Now when someone points to their ear and asks “What is the name of this part?” I can answer confidently that it is called the effrindibulum.This word has many uses. If you injure yourself, and you don’t remember the name of the tendon or muscle involved, just say you pulled your effrindibulum and change the subject.In order for this method to work for you, try saying out loud the word effrindibulum until you can say it with confidence the next…
  • Robots Read News - about Russia

    2 Mar 2015 | 6:39 am
    ————————————————————————————————————————-Check out the latest news on 3D camera, Haptics, HIV scanner, and alarming thermometeron on Paul Worthington’s Top Tech Blog.See Tamra Teig’s Berkeley Start-up Review blog for the most interesting start-ups coming out of the Berkeley start-up ecosystem (second only to Stanford in number.)And don’t…
  • Skeptics Say Science Has No Obligation to Communicate Clearly

    28 Feb 2015 | 9:15 am
    I was just alerted to an odd podcast called The Skeptics Guide to the Universe in which a panel of unpleasant people take things out of context and get angry about them. Apparently I was in their cross-hairs on Episode 502, about 16 minutes in. I can’t link to it directly but the main page is here.Keep in mind that this is a panel of rational, science-loving skeptics. That’s what makes observing the irrationality extra fun. The psychology of it is fascinating. I’ll walk you through it.[Updated 3/2/15 at end]If you feel bored enough to listen to the podcast, you’ll…
  • The Two Biggest Problems in the United States are Food and Marriage

    27 Feb 2015 | 8:03 am
    Here’s the problem with food:Broccoli is food.Cake is food.Those two things are not the same. Broccoli is good for your body and cake is not. When you have two items that are almost opposites, they probably should not have the same name. Would it make sense to have only one word to cover both criminal and victim?I know you hate big government, so imagine what follows as a thought experiment. Imagine the government passes a law to label all edibles as one of these two categories:1. Food, or2. Entertainment (cake, french fries, junk food, candy)As a parent, it is hard to tell a kid to…
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    Doc Searls WeblogDoc Searls Weblog »

  • My Firefox phucked by phishing?

    Doc Searls
    27 Feb 2015 | 7:03 pm
    So I wanted to give GIMP a try on my MacBook Air. I’ve used it on Linux boxen, but not in awhile. These days I edit my photos with Photoshop and Lightroom on the Mac because there are so many things only those tools do well. But I’m tired of being in silos. Alas, when I did a (defaulted) Yahoo search on my Firefox browser, I made the dumb mistake of clicking on the top result, which was an ad (I think for, but I’m not sure). I then clicked on the download link, unpacked the .dmg file, did the install — which failed — and have regretted it since. Nearly…
  • Figuring @Flickr

    Doc Searls
    27 Feb 2015 | 5:04 pm
    Here’s a hunk of what one set (aka Album) in my Flickr stream looks like: And here are what my stats on Flickr looked like earlier today (or yesterday, since Flickr is on GMT and it’s tomorrow there): I ended up with 32,954 views, with no one of my 49,000+ photos getting more than 56 views. More than 95% of those views arrived via Flickr itself. The stats there are spread across 87 pages of results. Pages 1 to 63 go from 395 views (#1) down to 2. From page 64 to 87, all the results are for 1 view. I just pulled the searches alone, and got this: 1 Searched for: bay area aerial…
  • Thoughts on tracking-based advertising

    Doc Searls
    18 Feb 2015 | 3:05 pm
    Yesterday davidweinberger and I were guests on screen at a commongroundmcr session in Manchester, hosted by Julian Tait (Julianlstar) and Ian Forrester (@cubicgarden). We talked for a long time about a lot of stuff (here’s a #cmngrnd search featuring some of it); but what seems to have struck the Chord of Controversy was something I blabbed: “Tracking-based advertising is creepy and wrong… and needs to be wiped out.” Martin Bryant (@MartinSFP) tweeted a video clip and a series of other tweets followed. Here’s a copy/paste, which loses a little between…
  • How will WMAL-AM survive losing its transmitter?

    Doc Searls
    10 Feb 2015 | 12:18 am
    This is about AM radio stations being worth less than the ground they stand on. Case in point: WMAL-AM in Washington, DC. You can see the problem with this Google Map: The heart-shaped patch of green between the legs of I-495 and the I-270 spur is populated by four towers radiating the signal of WMAL, a landmark on Washington’s radio dial (at 630am) since 1925. The station’s 75-acre transmitter site is nearly as big as the nearby Bethesda Country Club golf course and the Westfield Montgomery Mall. It also sits deep in the suburbs, surrounded by trees and highways, most of…
  • Local jazz radio coming to Kansas City

    Doc Searls
    8 Feb 2015 | 9:23 am
    So I just learned that a Kansas City Jazz station is headed toward existence. If you love any of these musicians, this should be very good news. The story begins, By this time next year, Kansas City-style jazz might be bebopping out of a new radio station near you. The Mutual Musicians Foundation in the 18th and Vine jazz district announced this week it’s been granted a construction permit for a noncommercial, low-power FM radio station. The foundation is hoping the KC jazz station, at 104.7 FM, will be on the air by next January. It will be called KOJH-LP. LP stands for low power, or…
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  • The Blockchain Market Map

    Fred Wilson
    3 Mar 2015 | 9:04 am
    Four hours ago I left my house for the airport and was planning to blog on the flight to SF this morning. But things got in the way of that. First the pilot didn’t show. Then when he did the computer systems went down at LAX grounding all Delta flights to SF. We called an audible, booked a ticket on an American Eagle flight, and hustled to another terminal, through security, onto a shuttle bus, and finally just in time onto our flight. There’s no wifi on this plane and all the delays mean my day in SF has been compressed and will be crazy as soon as I land.  So no time for a…
  • LTE in the WiFi Spectrum

    Fred Wilson
    2 Mar 2015 | 9:17 am
    Apparently T-Mobile is getting ready to launch an LTE service in the unlicensed WiFi spectrum. I’ve written a fair bit here at AVC over the years about the fact that unlicensed spectrum provides a path for way more innovation than licensed spectrum. I am a big fan of unlicensed spectrum and I believe that the secret to more mobile bandwidth in the coming years is more unlicensed spectrum and less licensed spectrum. I believe that auctioning off the most valuable and useful spectrum to the highest bidders, who often warehouse and under utilize it, is bad policy. This move by T-Mobile is…
  • A Note On Anonymous, Pseudonymous, Guest, and Regular Commenters

    Fred Wilson
    1 Mar 2015 | 7:15 am
    One of the best things about AVC is the engaged and active community that envelopes this blog. It has been for many years a conversation among friends and the occasional stranger. I’ve called it a bar where I get to be the bartender. The people in the community come and go. There are regulars who come every day. There are regulars who come every few days. Some come once every week or two. Some have left never to return. Some return on occasion. That’s all as it should be and quite like what goes on in the real world. I’ve always chosen to allow people to comment using a…
  • Video Of The Week: Alexis Ohanian Visits WattPad

    Fred Wilson
    28 Feb 2015 | 7:05 am
    Late last year, Alexis Ohanian visited our portfolio company WattPad as part of The Verge’s Small Empires series. If you want to know how a small scrappy Toronto based startup competes with Amazon, this 20min ish video will tell you how.
  • Feature Friday: Undo Send in Gmail

    Fred Wilson
    27 Feb 2015 | 7:24 am
    Here’s a good reason to read the comments at AVC. You learn things. On Monday I wrote a post about sending stuff to the wrong people and a number of folks in the comments explained that there is a Google labs feature called Undo Send that holds your “sent mail” for up to 30 seconds before it actually sends it. I immediately added it to my gmail and feel safer now knowing I have it. I have not used it yet, but I am sure I will. Here’s how to add it. Go to gmail settings, then click on the Labs tab and find “Undo Send” and click enable: Save that change.
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    Signal vs. Noise

  • Welcome Jay Ohms, programmer

    Jason Z.
    2 Mar 2015 | 8:54 am
    Today we’re excited to announce the latest addition to the Basecamp team: Jay Ohms joins us as our lucky 13th programmer. He’ll be working with our mobile team on Basecamp for Android. Android enthusiasts will know Jay as the one part of the duo behind Press, the popular Android RSS reader. Press arrived at a time when great design was hard to find on the platform. Jay’s focus on quality and eye for detail made Press a favorite and caught our attention, too. After spending a week working with our Chicago-based Android team on a trial project we knew Jay, who also happens to live in…
  • VIDEO: Did y’all know you can share stuff…

    27 Feb 2015 | 2:55 pm
    Did y’all know you can share stuff directly to Basecamp from apps like Paper? Resident illustrator, Nate Otto shows it off.
  • Behind the scenes: From Herding Cats to Finishing a Project Together

    27 Feb 2015 | 9:53 am
    Nate Otto and I made a new Basecamp homepage illustration based on a vector drawing I made in Adobe Illustrator. Initially I didn’t intend it to be hand drawn. I thought I’d refine the vector drawing. Somewhere in the middle it turned into “herding cats”. In the end the spirit of the concept was intact, but the result very different from what I’d envisioned. Here’s how we got to the final idea: Basecamp helps you wrangle people with different roles, responsibilities, and objectives toward a common goal: Finishing a project together. First pass: Basecamp is…
  • Solo

    Nate Otto
    20 Feb 2015 | 1:31 pm
    About five years ago I consciously willed an art career into existence. At that point I had been working a social services job for about five years. I initially took the job because it wasn’t specifically art related. It was a job I could feel good about — helping people with disabilities — but it wouldn’t tap my creative juices. I had learned many years before when I got a job doing graphic design that being creative at work drained my creative life bars during my down time. This social services job would leave me with enough creative energy to work on my art when I got home, but in…
  • When Disaster Strikes

    19 Feb 2015 | 11:16 am
    Nearly 3 years ago we asked “What would happen if a truck crashed into the datacenter?” The resulting discussion could be summarized as “Well we would probably be offline for days, if not weeks or months. We wouldn’t have many happy customers by the time Basecamp was back online.” No one was satisfied with that answer and, in fact, we were embarrassed. So we worked really hard to be prepared with an answer that made us proud. This past Sunday, February 15th 2015, we demonstrated that answer in public. With one command we moved Basecamp’s live traffic out of…
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  • Are You Getting The Most Out of Your Conferences?

    Chris Brogan
    23 Feb 2015 | 6:35 pm
    I had a wonderful time at Michael Port’s Heroic Public Speaking event. There was a lot of value offered for those who attended. As a speaker, I loved sharing what I knew with the folks who were there. But I also operated as an attendee, listening and absorbing, and also getting what I could out of meeting and talking with other attendees. I had a secret opportunity: almost a dozen people there were friends as well as attendees. So I got a LOT out of my time there. But it made me think. Are you getting the most out of your conferences? There are some great ways to improve your conference…
  • You Will Never See Us Coming

    Chris Brogan
    18 Feb 2015 | 6:23 am
    I was talking with the ever smart Jeff Brown who does the Read to Lead Podcast (one of my favorites), and we were talking about how podcasting is just booming. Jeff runs a Podcaster Academy. I co-founded PodCamp, etc. It’s a big topic these days. Jeff said that once at his former job in radio, someone said, “You can’t kill radio. No one will ever listen to a traffic report on a podcast.” Continue ReadingThe post You Will Never See Us Coming appeared first on
  • Remember When I Said I Quit Facebook?

    Chris Brogan
    12 Feb 2015 | 12:04 pm
    A few years back, I quit Facebook. I tried deleting my old profile, but in Facebook, that’s pretty much an act of congress, so I just abandoned it. A year ago-ish, I snuck back on, but decided not to do much in the way of “business” via my Facebook. Along the way, I discovered what I think is the real value of the platform. Facebook Business Value Isn’t What You Think People ask me often about advertising on Facebook. I have no idea. Every time I’ve done it, nothing much happens. Jon Loomer knows better than me. That’s his thing. Continue ReadingThe post…
  • Why I Won’t Stop Blogging

    Chris Brogan
    11 Feb 2015 | 9:31 am
    I started blogging in 1998, back when they called it journaling. My first site wasn’t really blogging software. It didn’t exist yet. A bunch of my sites have been lost to software companies folding. Then eventually, I landed on, ported some of those posts to WordPress, made a lot of mistakes, and finally settled into staying on WordPress and staying in the same rough area of the universe (though my focus changes every few years). I won’t stop blogging I love it. I love having a platform where I can reach out to people, share my thoughts and ideas…
  • Hanging out on MSNBC Your Business

    Chris Brogan
    8 Feb 2015 | 9:40 am
    I was on MSNBC’s Your Business with JJ Ramberg, with my co-panelist Larry Broughton. We discussed underpants, second locations, and virtual assistants. If any of that is your thing or if you just want to see me chatting in a tie, here you are: Continue ReadingThe post Hanging out on MSNBC Your Business appeared first on
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  • 400 N. Stanley Avenue

    25 Feb 2015 | 11:20 am
    The birthplace of all that lives in these pages.
  • Lil Kit

    24 Feb 2015 | 6:55 pm
    This cat may never enjoy a name of its own except in my household where pictures of it are a high commodity.
  • The market in San Genaro

    23 Feb 2015 | 4:01 pm
    A feast of light and color and texture followed by one of the best meals of my life.
  • Elastic and creaseless

    23 Feb 2015 | 11:24 am
    Taming all his luscious locks is not as easy as you might think.
  • From a cliff along Costa Verde

    23 Feb 2015 | 8:23 am
    There is just one moon and one golden sun.
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    Matt Cutts: Gadgets, Google, and SEO

  • Next 30 day challenge: social media/news cleanse

    Matt Cutts
    28 Feb 2015 | 8:40 pm
    For January 2015, I tried to declutter around the house for 15 minutes a day. We now have a couple rooms that are much cleaner, and I gave away a bunch of magazines. For February 2015, my 30 day challenge was to go on daily 15 minute walks with my wife. That was nice. Lately I’ve been spending more time than I’d like on social media and reading news sites. So for March 2015, I’m going to do a social media and news cleanse. I’ve done a social media cleanse several times before and it’s usually quite helpful for getting re-centered. Here’s the steps that…
  • Fixing “full path disclosure” issues

    Matt Cutts
    18 Feb 2015 | 10:43 pm
    Whether you’re running a web service or a blog, you should always keep your software fully patched to prevent attacks and minimize your attack surface. Another smart step is to prevent full path disclosures. For example, if your blog or service throws an error like “Warning: require(ABSPATHwp-includes/load.php) [function.require]: failed to open stream: No such file or directory in /home/horace/public_html/wp-settings.php on line 21″ then by noting the full pathname from that error, an attacker could reasonably infer that your username is “horace” and use that…
  • Lessons learned from the early days of Google

    Matt Cutts
    23 Jan 2015 | 12:44 pm
    Earlier this month I did a talk at the University of North Carolina at Chapel Hill about lessons learned from the early days of Google. The video is now online and watchable, or you can watch it on YouTube: We did the talk in a pretty large room, and the camera at the back of the room couldn’t easily record me and the slides at the same time. So here are the slides to go along with the talk: Or you can view the slides at this link. I believe all the pictures should be covered either by license or fair use (the talk was free), but let me know if you see anything that you believe is…
  • My two favorite books of 2014

    Matt Cutts
    1 Jan 2015 | 8:08 pm
    I’d like to mention two books that stood out for me in 2014: Nonfiction: The First 20 Minutes. Gretchen Reynolds is a New York Times columnist who distills health and exercise research down to practical, readable advice. I’ve never dog-eared as many pages in a book as The First 20 Minutes. Reynolds writes about why you might want to brush your teeth standing on one foot, work out before eating breakfast, and how pickle juice might help with cramps. Should you get a cortisone shot? Does it help to believe in luck? Does long-distance running make your knees less healthy? Is…
  • Fun mosaic effect with Go

    Matt Cutts
    14 Dec 2014 | 3:54 pm
    A few months ago I saw a cool mosaic effect in a Wired ad for CA Technologies. Here’s what part of the ad looked like: I liked the ad, so I wondered how they did it. Can you see out how to create a similar effect? Take a minute to figure it out as an exercise. Here’s what I came up with: divide the image into tiles. For each tile, compute an average overall color for that tile. Then go back and blend every pixel in that tile with the average color. So if a tile is partly dark and partly blue, the average color is a dark blue, so the blue in that tile becomes even darker. I like…
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    Bob Sutton

  • The Dark Side of Scaling Up: Will You Want to Live in What You Build?

    12 Feb 2015 | 3:21 pm
      My Stanford colleague Huggy Rao and I devoted seven years to learning about what it takes to scale up excellence in organizations. We studied how leaders and teams build and identify pockets of goodness in organizations and spread such goodness to more people and places -- about the moves needed to grow organizations and to spread superior practices and programs throughout organizations. We found many splendid consequences of successful scaling: The wealth and jobs created by companies such as IKEA, Google, Procter & Gamble, Facebook, and Starbucks. The needless deaths in U.S.
  • My Organizational Behavior Class: The Current Iteration

    3 Jan 2015 | 11:13 am
    The first time I taught an introductory organizational behavior class was in 1980 or 1981. I was a second-year doctoral student in organizational psychology at The University of Michigan.  I had no teaching experience (except for one guest lecture I had given to a large undergrad class -- it was terrible; harried and dull). Yet that didn't stop the the Michigan Business School from giving me the chance to teach the class to some 60 students. I sure learned a lot that year... I still remember the strapping 250 pound football player who broke down in tears after he failed a test…
  • 12 Books That Every Leader Should Read: Updated

    17 Dec 2014 | 1:03 pm
    I have been maintaining – and occasionally updating -- a list of “Books Every Leader Should Read” on this Work Matters blog since 2011. These are books that have taught me much about people, teams, and organizations -- while at the same time -- provide useful guidance (if sometimes indirectly) about what it takes to lead well versus badly. This is the latest update. I just updated the list over at LinkedIn and have included it here as well. I have expanded it to 12 books this year and, even with that, I left out many of my favorites – and probably many of yours as well. After all,…
  • "Give and Take" in Paperback: Check Out the Launch Fun and Goodies

    20 Mar 2014 | 8:27 am
    Adam Grant's book Give and Take is, in my view, one of the most important management -- and life -- books ever written because it makes such a compelling evidence-based case that, to get ahead in life, you don't have to exploit people or be selfish jerk.  "Takers" who act that way often do better in the short-term, but if they can learn to avoid being exploited or getting burned-out, Adam shows that "givers" win over the long haul.  On top of this, the blend of Adam's smarts, warmth, generosity, and persistence make him one of the most appealing…
  • Walt Disney and Brad Bird on Why They Want to Make Money

    6 Mar 2014 | 4:06 pm
    I was exchanging emails with a colleague that used to be at the Stanford and now works with schools.  He menionted Brad Bird, which reminded my of an interview that Huggy Rao and I did with him in 2008 for the McKinsey Quarterly, just before he won his second Academy Award (for directing Ratatouille).  It ended with a great quote that I just love:   Walt Disney’s mantra was, “I don’t make movies to make money—I make money to make movies.” That’s a good way to sum up the difference between Disney at its height and Disney when it was lost. It’s also true…
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  • Took a year, but I think we figured out mobile news: Inside 3.0

    25 Feb 2015 | 10:35 pm
    It’s taken me a year of iteration on, but I think my team and I have figured out mobile news. This team of 14 full-timers and 50 writers has been crushing it for the last four months, building out our 3.0 product. It’s awesome. Please download it and let me know what you think. 3.0 is on iOS this month, Android next. [ Click to Tweet (can edit before sending): ] Our BHAG* is to curate the world’s best news and get people to the truth quicker [ * big hairy audacious goal ] We believe there will be a new class of content creators online. They’re not…
  • “Why the F@#$K is Glenn Beck coming to LAUNCH Festival?”

    24 Feb 2015 | 3:14 pm
    I’ve gotten this question a couple of times since we announced that Glenn will be sitting down with me. I don’t know Glenn’s entire colorful history, and his coming to the event is not me endorsing — or not endorsing — his positions. My goal is to have amazing conversations about the future with people who are helping shape it. Glenn is one of those folks. [ Click to Tweet (can edit before sending): ] In fact, Glenn represents tens of millions of people who live between New York, L.A., and San Francisco. Those people in the heartland want to know what…
  • Awesome eight apps contest!

    23 Feb 2015 | 12:45 pm
    We’re running a contest to win one of 100 Builder Passes, 10 VIP Tickets, and one coveted Super VIP pass to the LAUNCH Festival. Here is how it works: a) Download any 8 of the 12 following Apps (I’m investors in them!) b) Place them on one screen on your phone & take a screenshot, like this: c) Tweet that image with: “Eight awesome apps to @launchfestival” We will pick random winners every day until Sunday at 1pm! [ Click to Tweet (can edit before sending): ] My curated news app! For iOS & Android. Our 2014…
  • If you want to come in first, aim for second

    22 Feb 2015 | 10:19 pm
    My partner on Weblogs, Inc., Brian Alvey, wrote a solid blog post about me being a “fast follower” with a lot of the products in my career. It’s a fair assessment of not only me, but of the long list of folks who are a magnitude more successful than me! YouTube, Facebook, and Google were the 10th to 25th iteration on video, social networks, and search. Does that take anything away from Chad, Zuck, or Larry/Sergey? Not in my mind. Getting it *right* is what matters, not getting there first. [ Click to Tweet (can edit before sending): ] Even the mighty Apple was…
  • Be the sponge, not the rock

    20 Feb 2015 | 10:05 pm
    My pal Adeo asked me a prescient question today: which would I rather invest in: a) a solid team with deep experience in a vertical, or b) a supremely talented team who doesn’t have a lot of domain experience. “I prefer investing in the sponge, not the rock,” I told him. The problem with people who have a ton of experience in a vertical is that they bring a ton of bias, as well. So, for every “I have a perfect person we can hire to do X!” you get two or three “I’ve been doing this for 20 years — trust me, this is how it is done!” [ Click to Tweet (can edit before…
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    Small Business Marketing Blog from Duct Tape Marketing

  • 6 Ways to Develop Repeat Customers

    Guest Post
    2 Mar 2015 | 7:50 am
    6 Ways to Develop Repeat Customers written by Guest Post read more at Small Business Marketing Blog from Duct Tape Marketing Today’s Guest Post is by Duct Tape Marketing’s own Kala Linck – Enjoy! You may have heard us talk about the Marketing Hourglass. The Marketing Hourglass refers to the entire customer journey, from when they first hear about your brand, to when they decide to purchase from your brand, to when they become a loyal customer and refer your brand to other potential customers. This technique, we’ve found, is the best way to find and secure business. The…
  • Weekend Favs February Twenty Eight

    John Jantsch
    28 Feb 2015 | 8:21 am
    Weekend Favs February Twenty Eight written by John Jantsch read more at Small Business Marketing Blog from Duct Tape Marketing My weekend blog post routine includes posting links to a handful of tools or great content I ran across during the week. I don’t go into depth about the finds, but encourage you check them out if they sound interesting. The photo in the post is a favorite for the week from Flickr or one that I took out there on the road. Goofing around in Ft Lauderdale following Entrepreneur Growth Summit Good stuff I found this week: Startup Stash - Curated resources for…
  • How to Make Your Brand Matter

    Guest Post
    27 Feb 2015 | 6:48 am
    How to Make Your Brand Matter written by Guest Post read more at Small Business Marketing Blog from Duct Tape Marketing Today’s Guest Post is by Duct Tape Marketing Consultant Georgie Gallagher, Enjoy! Every business has a brand – even if it thinks it doesn’t. Your local coffee shop has a brand. Your local accountant has a brand. Your local vet has a brand. And your business has a brand. I can see you rolling your eyes. Isn’t branding just a lot of 90’s marketing hype? Does a brand really matter in today’s world? Yes, your brand does matter. In fact, it matters a lot. Why?
  • How to Determine When A Lead Is Sales-Ready

    Guest Post
    26 Feb 2015 | 7:19 am
    How to Determine When A Lead Is Sales-Ready written by Guest Post read more at Small Business Marketing Blog from Duct Tape Marketing Today’s Guest Post is by Ellen Gomes – Enjoy!  Relay runners know that the exchanges make or break a race. The same is true for businesses of all sizes. Whether you’re an enterprise industry with huge marketing and sales teams or a small business owner piecing everything together yourself, figuring out when a lead is ready to buy can be tricky business with potentially serious consequences. Leading scoring is how successful business of all sizes…
  • What Does the New Sales Leader Look Like?

    John Jantsch
    25 Feb 2015 | 4:58 am
    What Does the New Sales Leader Look Like? written by John Jantsch read more at Small Business Marketing Blog from Duct Tape Marketing Marketing Podcast with Mark Roberge The current sales leader for inbound marketing giant Hubspot was a self-proclaimed geek at MIT with no sales experience who found that by using data he could grow the organization. Does this suggest that the quota carrying experience of the current sales leader is no longer a valid marker of sales success? Perhaps it does. My guest for this week’s episode of the Duct Tape Marketing Podcast is Mark Roberge,…
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    KurzweilAI » News

  • Imaging the 3D structure of a single virus

    2 Mar 2015 | 8:50 pm
    First three-dimensional reconstruction of the inside of the giant mimivirus particle, using an X-ray free-electron laser (credit: Tomas Ekeberg et al./Physical Review Letters) By measuring a series of diffraction pattern from a virus injected into an XFEL beam, researchers at Stanford’s Linac Coherent Light Source (LCLS) have determined the first three-dimensional structure of a virus, using a mimivirus. X-ray crystallography has solved the vast majority of the structures of proteins and other biomolecules. The success of the method relies on growing large crystals of the molecules, which…
  • We can make multicore chips smarter, faster — we have the technology

    2 Mar 2015 | 8:01 pm
    Core allocation illustration (credit: Christine Daniloff/MIT) Computer chips’ clocks have stopped getting faster, so chipmakers are instead giving chips more cores, which can execute computations in parallel. Now, in simulations involving a 64-core chip, MIT computer scientists have improved a system that cleverly distributes data around multicore chips’ memory banks — increasing system computational speeds by 46 percent while reducing power consumption by 36 percent. “Now that the way to improve performance is to add more cores and move to larger-scale parallel systems, we’ve…
  • Researchers ‘overclocking’ world’s fastest supercomputers to process big data faster

    2 Mar 2015 | 7:00 pm
    High performance computing (HPC) systems (credit: Queens University Belfast) Researchers at Queen’s University Belfast, the University of Manchester, and the STFC Daresbury Laboratory are developing new software to increase the ability of supercomputers to process big data faster while minimizing increases in power consumption. To do that, computer scientists in the The Scalable, Energy-Efficient, Resilient and Transparent Software Adaptation (SERT) project are using “approximate computing” (also known as “significance-based computing”) — a form of…
  • Schmidhuber to do AMA (Ask Me Anything) on reddit /r/MachineLearning

    1 Mar 2015 | 4:38 pm
    Jürgen Schmidhuber, Director of the Swiss Artificial Intelligence Lab (IDSIA), will do an AMA (Ask Me Anything) on reddit/r/MachineLearning on Wednesday March 4, 2015 at 10 AM EST. You can post questions now in advance in this thread. A key figure in AI in Europe and noted for his quirky sense of humor, Schmidhuber’s ideas and writing have been featured extensively on KurzweilAI. Here is a short introduction from his website : Since age 15 or so, Jürgen Schmidhuber’s main scientific ambition has been to build an optimal scientist through self-improving artificial intelligence…
  • Quantum radar could detect stealth cancer cells or aircraft

    27 Feb 2015 | 7:54 pm
    (a) Schematic of the electro-opto-mechanical (EOM) converter in which driven microwave and optical cavities are coupled by a mechanical resonator. (b) Microwave-optical quantum illumination using EOM converters. The transmitter’s EOM converter entangles microwave and optical fields. The receiver’s EOM converter transforms the returning microwave field to the optical domain while performing a phase-conjugate operation. (credit: Shabir Barzanjeh et al./ Physical Review Letters) A prototype “quantum radar” that has the potential to detect objects that are invisible to…
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    Matt Mullenweg

  • Pink and Blue

    2 Mar 2015 | 8:06 am
    A June 1918 article from the trade publication Earnshaw’s Infants’ Department said, “The generally accepted rule is pink for the boys, and blue for the girls. The reason is that pink, being a more decided and stronger color, is more suitable for the boy, while blue, which is more delicate and dainty, is prettier for the girl.” Other sources said blue was flattering for blonds, pink for brunettes; or blue was for blue-eyed babies, pink for brown-eyed babies, according to Paoletti. Did you know pink and blue implying gender is relatively new, and all babies used to just wear…
  • Text as Interface

    1 Mar 2015 | 9:11 am
    Great piece by Jonathan Libov on text-based messaging interfaces for everything in the future, it’s like the command line has come alive again.
  • Watching Television

    28 Feb 2015 | 7:43 pm
    It wasn’t that long ago, in the grand scheme of things, that I didn’t have any TV shows I was actively watching. Life has been busier than ever, but I’ve started catching up with shows instead of movies when flying. I’ve been blown away by the high quality of storytelling  in the medium of television right now. So I find myself actively watching a few different shows: House of Cards (new season out today!). True Detective. Scandal. Blacklist. Empire. West Wing. There are some guilty pleasures in there, and there are probably a dozen shows that friends have…
  • Writing code is like solving a Rubik’s cube

    27 Feb 2015 | 8:55 pm
    Ben Dwyer on why writing code is like solving a Rubik’s cube.
  • Net Neutrality Win

    26 Feb 2015 | 1:17 pm
    A lot of the tech news I’ve linked here has been a bit of a downer, but today we can celebrate: FCC votes for net neutrality, a ban on paid fast lanes, and Title II. This is not an outcome I would have bet on a year ago.
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    Tom Peters

  • Getting Things (That Matter) Done

    Tom Peters
    26 Feb 2015 | 12:03 pm
    In 2013 I wrote a paper titled "Getting Things (THAT MATTER) Done Against the Odds and in the Inky-black Shadow Cast by the Guardians of the Status Quo." It is based on my personal experience with big change projects such as the McKinsey project that led to In Search of Excellence, which "rebranded McKinsey" according […] The post Getting Things (That Matter) Done appeared first on Tom Peters.
  • Resurrection(And Irritation)(And Bewilderment)(And Fervent Belief)(And Prayer)

    Tom Peters
    23 Feb 2015 | 4:07 pm
    I can hardly complain about my book sales—from 1982 to the present. But there is one of my books that has, in my opinion, been wildly under-appreciated. Namely my 1999 The Professional Service Firm50. It was part of a 3-book series that we called "The Work Matters": The Professional Service Firm50: Fifty Ways to Transform […] The post Resurrection(And Irritation)(And Bewilderment)(And Fervent Belief)(And Prayer) appeared first on Tom Peters.
  • Muffed Answer Leads to Rethink

    Tom Peters
    20 Feb 2015 | 8:45 am
    After a recent presentation at the Auckland Business School, I was asked a pointed question—and flubbed the answer. I was asked if my emphasis on "people-development-first" amounted to keeping unnecessary workers on the payroll. I said of course not—and stopped there. Whoops. But that stopping point (no "make work") has in fact been my starting […] The post Muffed Answer Leads to Rethink appeared first on Tom Peters.
  • Auckland Business School

    Cathy Mosca
    13 Feb 2015 | 4:55 am
    Taking a break from his New Zealand "timeout on the beach" (TP: “Sorry! What else can I say to my VERY snowed-in New England neighbors and colleagues?”), Tom is spending two days at the Auckland Business School. Among other things, he is giving two formal lectures. The first—titled "Necessary Revolution: Re-Imagine EXCELLENCE!"—is to alums and […] The post Auckland Business School appeared first on Tom Peters.
  • Coppins Para Sea Anchors

    Cathy Mosca
    11 Feb 2015 | 3:33 pm
    Bill and Ryan Coppins with Tom The Coppins Para Sea Anchors story is one of Tom's favorite Mittelstand models. Founded by W.A. Coppins in 1928, the company has a contract with no less than the U.S. Navy as well as the Norwegian Coastal Administration (Coast Guard). Being located close to Tom's winter haven, they invited […] The post Coppins Para Sea Anchors appeared first on Tom Peters.
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    Intuitive Systems

  • Another Credit Card Bites the Dust

    21 Feb 2015 | 6:44 pm
    Another month, another credit card I have to cancel. This time I had to destroy my PayPal debit card because I was watching my transaction records, as I do, and saw an email about a $105 transaction at the Meijer store in Lima, Ohio. Now I’ve never been to Lima, Ohio so that was a curious transaction that caught my eye, to say the least. Thinking I’d be a good citizen I called Meijer to see if there was any way that we could just void out that transaction or at least they could tell me what “I” purchased. After all, perhaps it was something online. But no, it…
  • A Eulogy for Radio Shack

    6 Feb 2015 | 10:02 am
    The Original 1921 Radio Shack Logo It’s been a long time coming, and the company’s been doing poorly for at least a decade, but it’s still sad to see tech gadget stalwart Radio Shack declare bankruptcy today. Rumors swirl around what will happen to the over 5000 stores they have worldwide, with some predicting that Amazon will acquire some as demo outlets while others suggest Sprint is exploring options for making them branded mobile stores, but whatever happens, over half the retail outlets will be shut down in the near future. Started way back in 1921 by brothers,…
  • Should entrepreneurs have partners?

    15 Jan 2015 | 9:53 pm
    I was recently on the Entrepreneur on Fire podcast, interviewed by John Lee Dumas about my entrepreneurial background, the startups I’ve founded, and what I’m doing now. We had a good conversation, well worth listening to if you haven’t heard it yet. As a result of that program, I’ve received some interesting email from other entrepreneurs, including this one that asked a classic startup question: should I hire someone, and if I do, should they become a co-founder and get stock? Here’s what the young man asked me: I’m creating a new online business with…
  • “Sponsored data” is a step towards free cellphones

    31 Aug 2014 | 2:16 pm
    Was just checking my bill on the AT&T Wireless site and was rather surprised to find that I now have a feature called “sponsored data” enabled, without any notification or promotion from AT&T. In fact, I bet you do too. It’s described by the company thusly: This is actually really cool because it means that a company like Ford or Apple could “sponsor” visits to their Web sites such that you exploring what they have to offer, toy with the idea of buying a new car or shiny new laptop, whatever, wouldn’t come out of your data pool. For these companies,…
  • Buy Now buttons in the Twitter stream

    1 Jul 2014 | 9:54 am
    Jason Del Ray over at Re/Code is reporting that “Buy Now” buttons showed up for a short period of time in the mobile Twitter app, likely as a test. Apparently it’s related to a partnership that has been building with a shopping site called Fancy. Here’s how it looked when it was being displayed by Twitter user Federica Merigo: Very interesting! And I won’t comment on the proposed price of those sneakers, other than to say, holy cow, that’s an expensive pair of shoes! More seriously, go look at a similar tweet from Federica on Twitter now,…
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    Conversation Agent - Valeria Maltoni

  • Growth through Mentoring

    Valeria Maltoni
    3 Mar 2015 | 8:32 am
    Excited to be a Mentor at @venture4america's new startup accelerator #buildwithVFA — Valeria Maltoni (@ConversationAge) March 3, 2015 For many years I was privileged to contribute as adviser and mentor to The Fox School’s of Business Enterprise Management Consulting Practice (EMC) to help International MBA students with marketing strategy and presentation polish. Through my involvement I met many entrepreneurs -- students and peer advisers -- and had the opportunity to see many successful project launches. Mentoring is a way to help others succeed by providing…
  • Going from Knowledge to Data with Warren Buffett (the Value of Promises)

    Valeria Maltoni
    2 Mar 2015 | 7:50 am
    For 50 years Warren Buffett has issued his annual letter to shareholders#. Their clarity is one of the two reasons why so many of us read them. We expend so much energy reading and writing about data -- big and small -- and yet so little understanding how to use knowledge to extrapolate information that gives us actionable data these days. Buffett is a master at that process. Take for example what he says about investing in insurance, one of the industries in which I spent some of the best years because of the type of business it is that makes it a long game: Simply put, insurance is the sale…
  • Dark Side of Achievement Culture and a Belief in Great Work

    Valeria Maltoni
    1 Mar 2015 | 2:15 am
    Making Sense: Do as I say, not as I do. We are immersed in a culture that worships at the altar of drive and ambition, yet we still need time (and space) to make things happen. Ironically, the very same organizations fail to walk the talk. The dark side of America’s achievement culture. Quartz: I’d say it took me about seven years after leaving the law firm to let the demons go—to not feel like I was always falling behind my own expectations, or what my peers were doing, or what my parents thought, or my own supposed potential; to view my time intrinsically, as well as instrumentally.
  • Thoughts on #SMWNYC 2015

    Valeria Maltoni
    28 Feb 2015 | 10:29 am
    What brought us here? Where are we going next? If I were to summarize the topics and conversations we had this past week at Social Media Week in New York City#, I would group them into two main questions. I attended the sessions that took an honest look at problems, and what people are doing to alleviate them. By far the most engaging conversation was the one that happened on stage the third day of the conference during the session on Fostering Self-Disruption, Collaboration and Innovation at Large Companies. Having worked at many large companies I was looking for perspective. Beth Comstock,…
  • How to Become a Conversation Agent My Inbound Bold Talk

    Valeria Maltoni
    26 Feb 2015 | 11:30 am
    Last September I joined about 10,000 people at Inbound in Boston. By far, that has been the largest conference I have even attended. Because I find more intimate settings better for getting to know people, the challenge for me was how to shrink such a potentially daunting experience into parts with greater human interaction. In addition to the privilege and joy of sharing comments on how to become a Conversation Agent, these are a few random things I did to scale the experience that made it enjoyable and productive: commit to a track -- the day I took the stage for the bold talk (see below),…
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    Jeffrey Zeldman Presents The Daily Report: Web Design News & Insights Since 1995

  • The Arc of a Design Career: Khoi Vinh on The Big Web Show № 128

    Jeffrey Zeldman
    19 Feb 2015 | 8:24 am
    KHOI VINH IS my guest in Episode № 128 of The Big Web Show (“Everything Web That Matters”). Khoi is a web and graphic designer, blogger, and former design director for The New York Times, where he worked from January 2006 until July 2010. Prior to that, Khoi co-founded and was design director for Behavior, a New York digital design studio. He is the author of  How They Got There: Interviews With Digital Designers About Their Careers (coming in 2015) and Ordering Disorder: Grid Principles for Web Design (New Riders, 2010), and was a leading proponent of bringing grid-based…
  • Big Web Show № 127: Those Who Can Teach with Jared Spool

    Jeffrey Zeldman
    12 Feb 2015 | 5:20 pm
    IN EPISODE № 127 of The Big Web Show, Jared Spool of User Interface Engineering and I discuss the goals and workings of Center Centre, a new school Jared cofounded with Dr Leslie Jensen Inman to create the next generation of industry-ready UX designers. Topics include “teaching students to learn,” what schools can and can’t do, working with partner companies, “Project Insanity,” and designing a program to make students industry-ready. WEBSITES & URLS MENTIONED Center Centre User Interface Engineering @jmspool @UIE @CenterCentre UX Mobile Immersion Unicorn Institute Brain…
  • Big Web Show № 126: Dribble ‘n Flow with Dan Cederholm (@simplebits)

    Jeffrey Zeldman
    5 Feb 2015 | 9:12 pm
    IN EPISODE № 126 of The Big Web Show, author (“Sass For Web Designers”), designer, and Dribbble co-founder Dan Cederholm (@simplebits) sits down with Jeffrey Zeldman to discuss using tools and templates versus rolling your own design and code, whether web design was really simpler in the good old days, his favorite Dribbble features, community-building, empire-building, freelancing in the early days of Happy Cog, and the joys of the fretless banjo. Enjoy: Big Web Show № 126 with Dan Cederholm. URLS MENTIONED…
  • Next Generation CSS Layout With Rachel Andrew

    Jeffrey Zeldman
    5 Feb 2015 | 11:17 am
    SINCE the early days of the web, designers have been trying to lay out web pages using grid systems. Likewise, almost every CSS framework attempts to implement some kind of grid system, using floats and often leaning on preprocessors. The CSS Grid Layout module brings us a native CSS Grid system for the first time—a grid system that does not rely on document source order, and can create complex layouts which are easily redefined with media queries. In Rachel Andrews’s “CSS Grid Layout” session at An Event Apart Boston 2015, by following along with practical examples, you’ll learn…
  • Pick Up Hicks

    Jeffrey Zeldman
    3 Feb 2015 | 6:19 am
    JON HICKS. One of twelve great reasons to attend An Event Apart Boston 2015. fans, save $100 at registration using discount code AEAZELD. Jon Hicks is a Graphic Designer based in Oxfordshire, UK. He runs Hicksdesign with his wife Leigh and is most widely known for his work on the Firefox, Mailchimp, and Shopify logos, as well as recent projects such as the Skype emoticon redesign. He also quite literally wrote the book on Icons: The Icon Handbook for Five Simple Steps Publishing.
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    Andy Sernovitz | Damn, I Wish I'd Thought of That!

  • Newsletter #1026: The “Lessons from Virgin Hotels” Issue

    Andy Sernovitz
    26 Feb 2015 | 8:00 am
    [Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] From a record label to an airline, credit cards, phone services, and even healthcare, Virgin’s famous for their wide range of brand extensions. Yet somehow, their stuff stays true to the same irreverent, playful flavor that makes the brand remarkable. Their new hotels are no different. Here are some clever marketing lessons we can learn from Virgin’s newest venture: 1. Earn…
  • Newsletter #1025: The “Lessons from Ice Cream” Issue

    Andy Sernovitz
    19 Feb 2015 | 8:00 am
    [Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Think you don’t have a lot in common with an ice cream company? Maybe. But if you have tight margins, lots of competition, or a small budget, there might be more similarities than you think. Here’s how these ice cream brands are overcoming those challenges: 1. Give them a weird experience 2. Be yourself — even if that’s “bad” 3. Put it on a stick 4. Check…
  • Newsletter #1024: The “Lessons from a Movie Theater that’s Still Got It” Issue

    Andy Sernovitz
    12 Feb 2015 | 8:00 am
    [Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] In an era of Netflix, Redbox, and homebody culture, Alamo Drafthouse is completely reinventing the movie theater experience. They serve awesome food and beer, have comfy seats and affordable tickets, and they’ll kick your ass out if you talk or text during the movie. But it’s more than just food, beer, and a strict talking policy that make the Alamo so beloved and successful. Here…
  • Who sent me this amazing gift?

    Andy Sernovitz
    11 Feb 2015 | 7:00 am
    So you bought someone a nice, expensive gift on Amazon. You checked the gift option, wrote them a special note, and it was super thoughtful and very sweet. Problem is, the recipient has no idea who it came from. There’s no card, no name, no label. Oh, wait. There it is: a tiny slip of crappily printed receipt tape with your name and gift message on it from Amazon. The poor execution doesn’t make your gift any less thoughtful or sweet, but it does distract from it. Even worse, as the gift giver, you’ll have no idea that’s how it arrived. When your customers pay for…
  • Just because Google does it, it isn’t necessarily better

    Andy Sernovitz
    9 Feb 2015 | 8:00 am
    I often rant that Google’s “search only” view of the world doesn’t work for most people, and that folks need visible structure to understand where things go. We want folders and to know where stuff is. Techies tend to object and say, “Just search — it’s all there. Why put it in a folder?” The latest Google Drive upgrade has clear folder-style breadcrumbs, indicating a move to traditional hierarchy. There are some bigger lessons here: Just because Silicon Valley does something, it doesn’t make it right for the rest of the world. They are a…
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  • Top Tips for Getting the Most out of Monetizing Brand/Blog Relationships

    Stacey Roberts
    1 Mar 2015 | 6:07 am
    Working with brands on blogs is big business, and for one blogger making a full time living through advertising and sponsorships, there are 100 more who’d like to. Louisa Claire has been blogging for nine years and runs Brand Meets Blog, where she connect brands with bloggers and trains bloggers on how to work professionally with brands. Having worked with leading brands including Qantas, Kellogg’s, and The Heart Foundation among many, she is passionate about helping brands and bloggers make authentic connections that deliver great value for bloggers, readers, and brands alike.
  • How Compassion International Uses Blogging to Save Lives

    Guest Blogger
    26 Feb 2015 | 6:06 am
    This is a guest contribution from Caitlin Gustafson.I imagine a dirt road with boys playing with a lonely old soccer ball in the warm sunshine. A little boy with dark brown curls chases the ball, his worn sneakers kicking up dust from the street. I don’t know if that’s what life is really like for Janair, my sponsor child from Honduras. But every time I get a hand-written letter in crayon, or I see a new picture of him, it’s what I imagine. Compassion International is a non-profit organization that works in 26 countries around the world and is one of the few organizations that holds a…
  • Are You a Full Time Blogger with Small to Medium Traffic? Let’s Chat

    Darren Rowse
    25 Feb 2015 | 6:15 am
    One of the biggest misconceptions that many bloggers have is that you need MASSIVE traffic to become a full time blogger. We often hear how many hundreds of thousands or even millions of visitors this or that blog has but the reality is that I’ve met many bloggers over the years who don’t have massive traffic – yet who are still making a healthy income from their blogging. The problem is that these bloggers don’t always have the platform to tell their stories and so the myth that you need massive traffic goes on without being busted. This year I want to smash that myth…
  • Top 15 FREE Internet Marketing Tools To Boost Your Online Business

    Guest Blogger
    24 Feb 2015 | 6:26 am
    This is a guest contribution from Kulwant Nagi. Today, Internet marketing is evolving at a greater pace than ever. Companies are pulling out all the stops to get more online exposure and, eventually, more customers. Using premium services for all the tools necessary for Internet marketing is not feasible for every business – that’s when free options come into play. When I started my career two years ago, I was not aware of these tools, so I kept looking for the best and easiest ways to boost my business. I continued to add all the tools to my browser’s bookmarks for quick &…
  • Why You Should Join us at the next ProBlogger Training Event

    Darren Rowse
    24 Feb 2015 | 6:13 am
    Have you ever considered coming to a ProBlogger training event? We hear from a lot of bloggers around Australia (and internationally) that they’ve thought about it but were a little unsure if it was for them. So at last year’s event we filmed this little video with the help of our mate Mick Russell to give you a feel for the event, our attendees and why they think you should join us at our 2015 event. Originally at: Blog Tips at ProBlogger Why You Should Join us at the next ProBlogger Training Event
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  • A Closer Look at IronSource Installation Tactics

    18 Feb 2015 | 4:00 am
    In today's post, I examine a company called IronSource, maker and bundler of deceptive adware. Among other problems, IronSource insatllations widely promise to provide software IronSource and its partners have no legal right to redistribute (indeed, specifically contrary to applicable license agreements); they bundle adware that users have no reason to expect with genuine software; they bombard users with popup ads, injected banner ads, extra toolbars, and other intrusions. It's the very opposite of mainstream legitimate advertising. Despite these problems, IronSource counts support from…
  • Digital Business Models Should Have to Follow the Law, Too

    6 Jan 2015 | 4:00 am
    A timeless maxim suggests that it’s better to ask forgiveness than permission. Nowhere is that more prominent than in the current crop of digital businesses, which tend to skirt laws they find inconvenient. Though these services and their innovative business models win acclaim from consumers and investors, their approach to the law is troubling — both for its implications for civil society and in its contagious influence on other firms in turn pressured to skirt legal requirements. In this article, I examine controversial practices at YouTube, Uber, and more. These firms haven't exactly…
  • My Emails with Sichuan Garden

    10 Dec 2014 | 4:00 am
    Many people have seen my emails with Ran Duan of Sichuan Garden restaurant in Brookline. Having reflected on my interaction with Ran, including what I said and how I said it, it's clear that I was very much out of line. I aspire to act with great respect and humility in dealing with others, no matter what the situation. Clearly I failed to do so. I am sorry, and I intend to do better in the future. I have reached out to Ran and will apologize to him personally as well.
  • Google's Advertising Labels in 2014

    13 Oct 2014 | 5:00 am
    While FTC guidelines call for "clear" and "prominent" visual cues to separate advertisements from algorithmic results, Google has moved in the opposite direction -- eliminating distinctive colors that previously helped distinguish advertisements from other search results.
  • Aspira Networks Charging Merchants for Traffic That's Otherwise Free

    27 May 2014 | 5:00 am
    Aspira Networks reconfigures ISPs' networks so that if a user makes a purchase from a targeted merchant's site, the merchant has to pay Aspira an affiliate commission -- even though Aspira did nothing to cause or encourage the user's purchase. I provide video and packet log proof, then apply affiliate network rules to confirm that Aspira's activities are not permitted.
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    Brian Solis

  • Social Business is the Sum of Social Media Marketing, Social Customer Service, Social Selling and More

    Brian Solis
    2 Mar 2015 | 5:32 am
    Customers and employees are still underserved and underappreciated. Some would say, in business, social media lost its way. Others would argue social media failed to live up to the hype. There are unfortunately still many examples of businesses not getting it, viewing or outsourcing it as a mere “marketing” function, and operating in siloes where social becomes anti-social by design. Without purpose and collaboration, social will always be just another thing that businesses use to defer the inevitable…change. Even though the “cool” kids moved on, there’s a…
  • Medium vs. Twitter and The Tech War in San Francisco – ContextMatters Episode 4

    Brian Solis
    26 Feb 2015 | 7:44 am
    Medium vs. Twitter Have you used Medium the >140 version of Twitter? During the early days of social media, platforms such as WordPress and Blogger offered technology and networks to anyone with something to say. Over the years, blogging would give rise to a new generation of authoritative, engaging and entertaining voices that might not otherwise found their stage. At the same time, new social channels would emerge that would introduce a subtler more rapid form of publishing that focused on conversations and real-time sharing. Twitter would lead the way for a micro-blogging format which…
  • The 80s Called, They Want Their Contact Center Back

    Brian Solis
    24 Feb 2015 | 6:57 am
    Customer experience is meant to be evocative not reactive… We are entering an era of customer-centricity, mostly because we have to. But also, because employing a customer focus is the right thing to do. I guess businesses lost their way at some point. Blame quarterly earnings. Blame technology. Blame politics. But over the years, we overlooked the importance of the “C” and “R” and instead scaled the “M” in CRM. It didn’t hurt that we found ways to save time and money in the process of promoting management, cost-control and efficiency over customer experiences. I don’t…
  • ContextMatters Episode 3: Brian Williams, The Future of Social Media + The Anti-Vaccine Movement

    Brian Solis
    20 Feb 2015 | 9:43 am
    Three weeks in and three episodes are now online. Chris Saad and I really got into these topics in the latest episode of ContextMatters. There are parts that are charged and definitely NSFW. We stray a bit away from tech to tackle timely subjects related to journalism and the future of social media as well as the hotly debated topic of vaccinations. Schedule Topic 1: First up is Brian Williams and the controversy surrounding his news coverage in Iraq. We discuss this, the state of journalism in a real-time world and also how social media affects The 3C’s of Information: creation,…
  • Companies Profit When Customers Suffer

    Brian Solis
    18 Feb 2015 | 9:21 am
    You’ve heard it a million times, a happy customer tells a couple of people and an unhappy customer tells everyone. Yet to this day, executives tend to run business strategy with an emphasis on transactions over experiences. More so, business value is expressed in short-term performance metrics and reports to an audience of shareholders and stakeholders over the very people who keep them in business…your customers. It’s all a bit absurd when you think about it. I know, I know…it’s only business. But, what if business were personal again? The other day, I read an article that made my…
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    Joho the Blog

  • [liveblog] Data & Technology in Government

    26 Feb 2015 | 7:36 pm
    I’m at a discussion at the Harvard Kennedy School listening to an awesome panel of Obama administration technologists. Part of the importance of this is that students at the Kennedy School are agitating for a much strong technology component to their education on the grounds that these days policy makers need to be deeply cognizant of the possibilities technology offers, and of the culture of our new technology development environment. Tomorrow there is an afternoon of discussions sponsored by the student-led Technology for Change group. I believe that tonight’s panel is a…
  • Literature and Medicine: The syllabus

    26 Feb 2015 | 6:44 am
    The superb novelist and teacher Meredith Sue Willis, who is also my sister-in-law, is teaching a course at a local Veterans Administration hospital on literature and medicine. It’s taught to hospital staff after work in the hospital. Here’s the syllabus, which Sue has put under a Creative Commons license (which is where all syllabi belong, amirite?). It looks like a great set of readings organized around important topics. Isn’t it awesome that we can get curated collections like these from which we can learn and explore? In fact, it prompted me to start reading The Young…
  • Seriously? Who would donate to this?

    25 Feb 2015 | 11:08 am
    In the booths there’s a small notice that the money will be donated to Children’s Miracle Network. But there’s nothing about that on the freestanding kiosk.
  • [shorenstein] CNN Digital’s New Rules for Modern Journalists

    24 Feb 2015 | 1:04 pm
    Meredith Artley , editor in chief of CNN Digital, is s giving a Shorenstein Center talk on “new rules for modern journalists.” [Disclosure: I sometimes write for I don’t know Meredith and she doesn’t know me.] NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information. Introducing artificial choppiness. Over-emphasizing small matters. Paraphrasing badly. Not running a spellpchecker. Mangling other people’s ideas and words. You are warned, people. Meredith started at where most of the work was copying and pasting into…
  • The library-sized hole in the Internet

    23 Feb 2015 | 7:58 am
    Sarah Bartlett of OCLC interviewed me at some length about the future of libraries. You can read it here. At some point I will write up the topic of my talk at the OCLC’s EMEA Regional Council Meeting in Florence: libraries as community centers…of meaning.
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  • #20yrscraigslist: one lesson regarding trolls and customer service

    Craig Newmark
    3 Mar 2015 | 8:58 am
    (Note to self: get better at this, then better.)
  • 20 years of craigslist, a reflection by an old-school nerd

    Craig Newmark
    25 Feb 2015 | 11:23 am
    Sunday school, over fifty years ago, I learn that I should know when enough is enough. In 1999, I re-articulate that to myself: no one needs a billion dollars. A year later, people help me understand that, as a manager, I suck. So, I hire someone smarter than me to run the company, and stick with customer service. Few years ago, as I grow useless, I see that everyone else in customer service is smarter than me, and maybe I need a break from abuse. So, I focus on lightweight customer service. (Most of my time otherwise is public service and philanthropy.) Everyday, I’m reminded that we help…
  • Female Founders Take On the Startup World

    Craig Newmark
    24 Feb 2015 | 3:06 pm
    Hey, this past weekend my team and I were really impressed by the tweets from the #FemaleFounders Conference. This is the real deal. Y Combinator, founded by Jessica Livingston and Paul Graham, just hosted the second Female Founders Conference, where women shared their stories and practical advice for building a company. If you're ready to take action, another event coming up that's focused on Women Startups will be the Women Startup Challenge and TeleSummit, hosted by Women Who Tech. You can get involved. As a nerd, and I've said this before, I don't believe in…
  • 6 Women Rocking Tech for Good

    Craig Newmark
    20 Feb 2015 | 11:29 am
    Folks, I figure it's really important to highlight women who are really making positive changes across the tech sector. These people aren't often given the recognition they deserve. If you're able, please support 'em and follow them on Twitter. They're the real deal. 1. Jessica Greenwalt, CoFounder & Lead Designer of CrowdMed Follow @jessgreenwalt While in high school, she started a freelance design company which grew into an international design and web development firm, then Founded Pixelkeet, the world's only "parakeet run" graphic design &…
  • Protecting the Internet via the upcoming FCC vote

    Craig Newmark
    17 Feb 2015 | 11:17 am
    Okay, long story short, this is about saving the Net for regular people, versus providing privileges for companies that spend lots of money lobbying in Washington and misinforming the American public. The deal is that on February 26th, the FCC will vote on rules that promote strong Net Neutrality, which is about a level playing field so that regular people can compete with companies that prefer privilege over competition. John Oliver makes it simple: We’re talking about about what they call reclassifying Internet service provides as “Title II telecommunications services.” Specifically,…
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    The Dish

  • The Years Of Writing Dangerously

    Andrew Sullivan
    6 Feb 2015 | 12:00 pm
    Thirteen years ago, as I was starting to experiment with this blogging thing, I wrote the following: [T]he speed with which an idea in your head reaches thousands of other people’s eyes has another deflating effect, this time in reverse: It ensures that you will occasionally blurt out things that are offensive, dumb, brilliant, or in tune with the way people actually think and speak in private. That means bloggers put themselves out there in far more ballsy fashion than many officially sanctioned pundits do, and they make fools of themselves more often, too. The only way to correct your…
  • The Miracle Of Francis

    Andrew Sullivan
    6 Feb 2015 | 11:30 am
    One sub-theme of the Dish has long been my passionate, tortured relationship with the Catholic Church. This decade and a half exposed the unspeakable child abuse epidemic in the church, leaving me utterly unmoored and gutted. My faith life during all these years sputtered, lingered, and at times opened onto a dry, bleak wasteland. I quit blogging (at least) once before in 2005 – but the election of Joseph Ratzinger as Pope Benedict XVI ended my premature retirement. I knew Ratzinger’s work intimately, and had wrestled with it for years. I knew instantly that the church I loved…
  • A Note To Our Readers, Ctd

    Andrew Sullivan
    6 Feb 2015 | 10:30 am
    One of countless readers asks: OK, no more begging for site to continue, EXCEPT can you please leave the site up for those of us who want to go back to read past weekend posts? These don’t have an expiration date. My weekends are so busy that I often don’t get a chance to explore all the excellent reads. I could probably spend a year going back and reading so much of what I missed. Also, how will we know where to go next if you don’t leave the site up for us to explore the “Blog Love” list? And some of the “Threads” have great significance (suicide, abortion – these have…
  • As The World Turns

    Andrew Sullivan
    6 Feb 2015 | 10:00 am
    Yesterday, this news broke: U.S. House Speaker John Boehner (R-Ohio) declined to offer his hopes for litigation seeking marriage rights for same-sex couples before the U.S. Supreme Court, but said he doesn’t expect House Republicans will weigh in on the issue. “I don’t expect that we’re going to weigh in on this,” Boehner said. “The court will make its decision and that’s why they’re there, to be the highest court in the land.” The core sign of the entrenchment of social change is that the opposition eventually accepts it or acquiesces to it. When I started campaigning for…
  • How To Read The Entire Internet

    Patrick Appel
    6 Feb 2015 | 9:30 am
    by Patrick Appel “Send me five links a day” was the original job Andrew gave me. Now, in the more than seven years since then, I have almost certainly read more than a million blog posts. It is entirely possible, during that time, that I have read more posts than anyone else on the planet. Andrew liked to call interns his “leaf cutter ants” because they would go out into the blogosphere, locate Dish-worthy content, and send it to him for posting. When I began working for the Dish, discovering the most intelligent voices online was an exhausting but manageable task.
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    Jessica Gottlieb A Los Angeles Mom

  • Filiberto Gonzalez, Tamar Galatzan and the Minimum Wage

    Jessica Gottlieb
    24 Feb 2015 | 9:04 pm
    Filiberto Gonzalez is a long time fixture in the tech community here in Los Angeles. When his first child started school in LAUSD I patiently waited for his head to explode and to hear that he was the PTA president or some sort of liason or whatever it is they do now at LAUSD. It didn’t take long and predictably Filiberto, serial dogooder, is running for school board. You should vote for Filiberto Gonzalez. He’s an ethical man, he’s a hard worker and he has three main priorities as a school board member: 1. Break LAUSD into smaller, manageable-sized school districts. 2.
  • My Vaccinated Son Has Chickenpox – Sort of

    Jessica Gottlieb
    23 Feb 2015 | 6:38 pm
    My kid has Chickenpox. Alexander spent the night at a friend’s house Friday and then the day running around with three other boys Saturday so when he was tired and said his throat was feeling scratchy Saturday night there was no reason to be alarmed. When he woke up with a cough and his throat hurting Sunday we just decided to lay low, it’s a cold, right? When he took his shirt off to show me the red spots on his chest I immediately consulted Dr. Google, my stepfather a retired radiologist (basically a pediatrician right?) and a couple of Mom friends. Around here that’s how…
  • Homeboy Industries: Changing Los Angeles Lives

    Jessica Gottlieb
    21 Feb 2015 | 10:58 am
    Some popular bloggers just came back from a trip sponsored by yet another brand that uses labor in emerging nations to make millennial fashion. This business is different in that it’s mission is to empower women in those countries. It’s a non profit that’s run by people who seem to be pretty devout Christians but the business itself doesn’t appear to be as missionary in nature as others have been. The bloggers who took the international trip are very popular so there’s been much criticism of the trip and naturally that criticism has been almost exclusively…
  • Intrinsic or Extrinsic Stress in High School

    Jessica Gottlieb
    18 Feb 2015 | 6:13 pm
    High school is full of stress. Today I sat for nearly two hours to learn about what the Junior year would bring us as far as College Admissions. First of all I am unprepared to sit and listen to anyone for two hours, that was stressful and secondly it made me want to cry. One speaker after another talked about how to keep it from being high stress and then went on about the import of having A’s and B’s and high test scores and I’m sitting there wondering if any high school student ever gets a C or if they’ve gone the way of the dodo bird? Maybe I’m living in Lake…
  • Did Fresh Off the Boat Forget Asian Bloggers?

    Jessica Gottlieb
    8 Feb 2015 | 9:24 pm
    This weekend I read a post by a blogger I’d never heard of before. Her name is Grace Hwang Lynch and her blog is called HapaMama. I was unfamiliar with the term Hapa so after devouring the first post it was down the rabbit hole where I read an interview and learned that Hapa describes mixed race Asians. It’s not a term that’s universally embraced, as is evidenced in Grace’s interview with Jason Fung, which makes their interview all the more compelling. My knowledge of Asian culture is limited to food and spas. I was about to write: I love that I live in a diverse…
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    Betsy Devine: Funny ha-ha and/or funny peculiar

  • Scientific diaspora

    Betsy Devine
    17 Feb 2015 | 11:04 pm
    Exiles in 1732, from Wikimedia CommonsThe US in the 1930s and 40s inherited the educational wealth of exiled German scientists. In the 1970s and 80s, we inherited the scientific wealth of a disintegrating Soviet Union. Now the US is headed toward the losing side of this equation. Once we valued education and research. Now US funding for both gets worse with every passing year. Young scientists are hit hardest. Research and teaching jobs in the US are going away. Frank and I were recently in China, where by contrast the government eagerly invests in universities and academic research. It…
  • Landscape vs. skyscape: selective appreciation

    Betsy Devine
    26 Jan 2015 | 9:24 pm
    Our windows face east, so the best view we get of sunset is the reflection of colorful sky in the high-rise student apartment building not far from us. I am not a big fan of modern architecture, but I am getting to love the many reflections of sky in the windows of University House. One the other hand, enjoying a beautiful view may require the ability to ignore less beautiful parts of the view. Or perhaps I could try to begin to admire the sight of vast acres of parking lot, low-rise cheap buildings, and macadam streets. That would also work.
  • Hotel fun, fun, fun till Daddy took the microwave popcorn away

    Betsy Devine
    17 Jan 2015 | 10:50 pm
    It was the best of times. It was the worst of times. It was a time when @frankwilczek was on sabbatical, so that the Marriott Residence Inn of Tempe AZ became our temporary home. We spent fun time with our children in the Marriott Residence Inn of Austin, TX, over Christmas break. Contrary to what your image may be of Texas, this was a smaller location with smaller rooms and a much less useful kitchen (no actual oven, and double beds rather than queen size.) Still the presence of children makes up for a lot, and the nearby-ness of Austin’s amazing Drafthouse Ritz Cinema makes up for…
  • Technology and progress: Past and present

    Betsy Devine
    29 Oct 2014 | 9:30 pm
    My mother could remember when an electric iron and central heating were huge tech novelties. I can remember my first pocket calculator (which cost a fortune!), and I remember how long I kept using my CRC handbook and sliderule anyway, not the new toy. I remember my first VHS, the freedom of time-shifting or just re-watching good movies. And my first home computer! But all those were commonplace items to my two daughters. My daughters remember a time before there was an Internet; a time before smartphones, Siri, ubiquitous constant connection via the “cloud.” To their children, all…
  • Non-apology apology Bingo, with a hat tip to #DonaldSterling

    Betsy Devine
    26 Apr 2014 | 8:53 pm
    Coming soon to a PR debacle near you… the carefully crafted non-apology apology that admits no guilt or liability for whatever it is that upset a whole lot of people but instead works to show the (alleged) wrongdoer is in fact the victim here, and anybody who judges said (alleged) wrongdoer is just as bad as the whistleblower(s) who made (alleged) misdeeds public. Or, in other words, worse than H****r. Note the Creative Commons license that I pasted right on the bingo card, Internet people. Because it is mine and I made it. So don’t you go be worse than H****r because I am…
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  • Init Question

    1 Mar 2015 | 1:00 pm
    What’s the best practice for this situation? Let’s say you have an object where initWithSomething could fail due to bad inputs or other error. Let’s also say that, if it fails, an error should probably be presented to the user. If it helps to think about a concrete case, think of a Core Data stack object. (This post is not about Core Data. This is just an example.) Init might look something like this: - (instancetype)​initWithFolder:​(NSString *)​folder modelName:​(NSString *)​modelName databaseName:​(NSString *)​databaseName; There are two…
  • Ethics

    26 Feb 2015 | 1:34 pm
    Were software engineer a profession like doctor or lawyer, we’d have a strong and binding set of ethics. I note that the ACM publishes a code of ethics. Here’s the first one: PUBLIC - Software engineers shall act consistently with the public interest. Nowhere in the short list, or in the elaboration below, are the words “spy” or “monitor.” You could argue that you don’t need to call out those, because acting “consistently with the public interest” is enough. But I think we’re at the point — between the NSA, draconian workplace monitoring systems, social network data…
  • Reason Number 33,483 to Hate Programming

    20 Feb 2015 | 3:26 pm
    In one of the several apps I work on, I have a controller class that runs into a solution like this: While the app is quitting, and things are being torn down, the controller class runs code it doesn’t need to run — because it watches for notifications of various types and does things. And code from elsewhere calls into the controller class for the same reason. Well, that code shouldn’t run at app-quit time, since it’s extra work that doesn’t need to happen. And, worse, the object graph can be in a weird, partway-torn-down state, and any work done then could cause a crash. The…
  • Looping Through Objects in an Array

    19 Feb 2015 | 3:15 pm
    One way to loop through objects and stop when you’ve found the one you want is the following: for (id oneObject in someArray) {   if ([oneObject passesTest]) {     return oneObject;   } The return could as well be a break statement. And the code in Swift would be something like this (typed without compiling; probably has errors, but you get the point): for oneObject in someArray {   if oneObject.passesTest() {     return oneObject   } I’ve long been a fan of this. It’s easy to read and understand. It’s…
  • OmniFocus 2.1 for Mac Ships

    19 Feb 2015 | 10:21 am
    Since starting at Omni late last September I’ve been working on OmniFocus 2.1 for Mac — and today it shipped. (It’s the first thing I’ve worked on at Omni to ship.) The big changes are Yosemite-related: sharing menu, sharing and Today extensions, vibrant UI, new-style toolbar buttons, improved find-and-replace, and the tear-off view options popover. (Plus — my favorite — performance and stability fixes.) OmniFocus, like every Omni app, is a team effort. It’s the work of engineers, designers, testers, project managers, writers, video-makers, and support humans — the whole…
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    Rex Hammock's

  • About’s New Page-Takeover Ad-Friendly Design

    Rex Hammock
    2 Mar 2015 | 10:05 am
    My first post about a “homepage takeover” ad was seven years ago when the Wall Street Journal ( and the New York Times ( sites ran what I thought then (and still do) was a brilliant ad. (But I didn’t know the technique had a name like “homepage takeover.”) I couldn’t believe what I was seeing, however, as the ad didn’t just take over the page, it mingled with the page — demonstrating some witty interplay with the 2008-era conventions of a news website. While not as witty as the Apple example that interplayed with the web…
  • Modern Family’s ‘Connection Lost’ Episode as Allegory

    Rex Hammock
    26 Feb 2015 | 8:13 am
    No doubt, there are hundreds of posts this morning in which bloggers are trying to explain the top 10 this or that’s about the episode of Modern Family that aired last night (“Connection Lost,” Season 6, Episode 16). For that reason, I haven’t read any blog posts regarding the show. If this sounds like I’m borrowing the observation of others, I’m actually not (this time, at least). I did read one review and it was insightful (unlike this post, perhaps). It’s written by Gwen Ihnat at AV Club. She calls the episode, “A gimmicky but successful…
  • Some Pinterest Users are Learning the Price of Free

    Rex Hammock
    14 Feb 2015 | 5:30 pm
    Almost three years ago, to the day, I blogged about Pinterest users (and users of other social media platforms) understanding the reality that if you use a platform controlled by someone else, you are a hamster in their cage (a metaphor I first learned from Dave Winer). The post I wrote three years ago, “Just Because You Can Make Money From Something, Doesn’t Mean You Should, and Other Rules of the Web,” was about Pinterest being accused of “skimming links” — the practice of finding links on their platform  that go to ecommerce sites and converting those…
  • David Carr, Appreciation from a Blogger and Fan

    Rex Hammock
    13 Feb 2015 | 8:18 am
    This morning, there are countless remembrances of New York Times columnist David Carr, who died suddenly last night in Manhattan. Most are from the journalists with whom he worked, befriended and inspired. While David Carr and I share a few professional friends and acquaintances, besides a couple of brief chats at SXSW functions or media conferences in New York (the kind that all blur together), I never knew him, knew him. But this morning, I find myself feeling like I did know him in a way that long-ago bloggers (before we were told by experts that blogs were supposed to have a business…
  • A Couple of Grammy Day Nashville Music Stories You May Not Know

    Rex Hammock
    8 Feb 2015 | 7:19 am
    First, from Nashville’s public radio station, WPLN-FM, a story about United Record Pressing, LLC, the largest vinyl record-pressing plant in the country. “(We) account for about 30 to 40 percent of all vinyl records out there in stores,” says Jay Millar, United’s head of marketing, Quote: “United manufactures up to 40,000 records a day. Demand is so high that if you’re not already a customer, they won’t even take your order — at least until a second plant opens later this year. “So how does a record get made? It starts with the groove.” (Continue…
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  • Interview: Adroyt

    Gerard McLean
    28 Feb 2015 | 9:52 pm
    I was interviewed by Saxon Henry for Adroyt. Saxon Henry helped me structure the book through her blog-to-book strategy, one of her services. It was an extremely rewarding process she wanted to have me share so that others who might be struggling to publish a collection of works might be inspired to take the leap. […]
  • Influence

    Gerard McLean
    3 Jan 2015 | 4:15 am
    Today I discovered entirely by accident that I had deeply affected someone else’s life. It was not my intention to do so; I was merely living my own. Fortunately, the affect was a positive one. It is intimately humbling and terrifying to think another human being would make life choices based on something I said […]
  • Rejection letter reply

    Gerard McLean
    21 Nov 2014 | 1:45 pm
    Hey guys, Thank you for actually sending me a rejection letter. In a world where the default is just to do nothing, you have already risen up to the 1% of desirable companies to work for. I get why you may have rejected my application in that you are able to attract a large number […]
  • What do you see

    Gerard McLean
    6 Oct 2014 | 7:04 am
    What do you see in the photo above? Look very closely before you answer. Really, really closely. Before I tell you what I see, I need to share a short story with you. When my son was young, Saturday was grocery-shopping day. My job was to occupy him for the hour or so it took […]
  • Basic ad fail

    Gerard McLean
    5 Jun 2014 | 11:03 am
    I clicked on a link on the Pure WOW newsletter (don’t judge!) that led me to an ad for a Coach leather briefcase here. “Wow, I want that,” I thought to myself. So I clicked on the ad, which brought me to this page on After scrolling around a bit on the collection of […]
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